This job has expired

Team Leader; Funeral Plan Firm Gateway Assessors Team; Authorisations (12months FTC)

Financial Conduct Authority
Closing date
10 May 2021

View more

Contract Type
You need to sign in or create an account to save a job.

Job Details


The FCA is taking over regulation of pre-paid funeral plans from 29 July 2022. This is a new sector for the FCA and onboarding these firms into FCA regulation will be a rewarding opportunity. We are looking for Team Leaders to support managers in leading multi-disciplinary teams for the FCAs brand new funeral plan authorisations team, initially on a 12-month secondment / fixed term contract.

As a Team Leader of a gateway assessment team, you will be working in fast paced environment where you will be able to apply your skills and adapt to changing demands and priorities to onboard this sector within the timescales set. This is a rare and exciting opportunity for you to be at the forefront of the FCA's engagement with this new sector. You will gain a deep understanding of the challenge these firms will face to transform and make changes to their business to be able comply with our rules and requirements to be authorised by the FCA.

What does this job involve?

We are looking to recruit a talented Team Leader with knowledge and experience of delivering high quality regulatory outcomes. The role-holder will be responsible for:
  • Team management: Day-to-day management of a team of people including:
    • Leading a multi-disciplinary team to deliver high levels of performance
    • Setting team and individual objectives that are challenging and in line with departmental strategy and the FCAs objectives
    • Managing performance including the tackling of underperformance
    • Coordinating and monitoring caseloads and other related activities
    • Supporting direct reports by having good quality career and L&D conversations
  • Regulatory outcomes: Delivering high quality, cohesive regulatory decisions and outcomes in applications for which their team are responsible. This also entails the delivery of excellent levels of service to customers and stakeholders, whether they be internal or external
  • Decision making: Responsible for ensuring that the regulatory decisions within their team are delivered in line with the regulatory framework, the FCA's objectives, our risk tolerance and within the agreed service standards
  • Stakeholder management: Responsible for building and managing effective relationships with relevant stakeholders in order to deliver good regulatory outcomes.
  • Monitoring and control: Continually reviewing team performance, MI and qualitative feedback to identify continuous people and process improvements
  • Process improvement: Identifies where improvements can be made to processes, and works with others to implement changes

What will I get from the role?

This is an opportunity to have a significant influence on the FCAs regulation of the pre-paid funeral plan sector. This is a new position which will suit individuals who are seeking a high-profile role leading a team of gateway assessors, interaction with senior management, insight into a firms application journey. You will have an opportunity to work with a team with a diverse range of backgrounds and expertise, drawn from across the FCA and from external roles and organisations.

As an Academy business we place great value on your learning and we offer world-class development opportunities which will help you achieve your career aspirations. Our Academy currently offers a range of opportunities for personal and professional development, including our MSc in financial regulation, Future/Advanced Managers Programme, sponsored study and more.

You will have the opportunity to further develop your managerial capability, operational skills, motivating and leading a team that needs to deliver good quality decisions across a challenging caseload.

You will have the opportunity to work with and influence a wide range of industry professionals, both internally and externally to the FCA, and to gain exposure to senior executives both within the industry and the FCA.

Skills/Experience Required


Were a signatory to the Governments Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. A minimum criterion needs to be measurable from reviewing a candidates CV. Exceptions may apply if due to the volume of applications we are not able to interview all eligible candidates who qualify under the scheme.
  • Experience in developing and achieving good results through their team either by managing or mentoring junior peers
  • Experience to assimilate and analyse information, the ability to present in a simple manner and making judgements on how to appropriately deal with risks in particular applications, firms or sectors
  • Experience of building and maintain strong professional relationships at various levels
  • Experience report writing and communication skills, with an ability to articulate complex issues accurately and concisely.
  • Experience of managing portfolios or casework (this could have been in a variety of environments for example regulatory, financial services, civil service, legal, project and/or relationship management).

  • Evidence of being an effective communicator with good interpersonal skills (ability to run meetings with stakeholders) and present to committees when required
  • Possesses practical understanding of the regulatory FCAs framework, conduct risk, consumer behaviour and the drivers of poor consumer outcomes.
  • Strong analytical skills: ability to think clearly and rigorously about how best to assess and validate conduct risks and reach robust judgements, including under pressure
  • Proven organisational ability " the ability to balance and manage a variety of competing tasks and issues.
  • The ability to perform quality control and ensure high standards of delivery
  • A strong team player with the ability to be flexible and pragmatic, as well as coach and mentor others.
  • Ability to adapt to changing circumstances, positively embracing new approaches and role modelling this behaviour to encourage others.
  • Ability to work under pressure and prioritise to meet service standards, targets and deadlines.
  • Self-motivated and results driven, able to work independently.
  • Proven experience of delivering continuous improvement through applying basic project management skills and delivering through others.
  • Experience in coaching.

  • Demonstrates (or has the capability to achieve this within a reasonable timeframe) experience of working within the pre-paid funeral plan sector in a regulatory environment
  • An understanding of the business models, firms and conduct risks in the pre-paid funeral plan sector

Useful Information
  • This role is graded Senior Associate REG C
  • This role is a 12 months fixed term contract
  • The salary range will be £46,000 to £60,000 plus a competitive benefits package and non-contributory pension
  • Applications for this role close on Sunday 23rd May 2021

Selection process (subject to change)

Stage 1: On-line application, please submit your CV and answer to the following application question: Why do you believe that you are suitable for this role? Please ensure that you relate your answer to the minimum and essential criteria listed in the job advert, covering your relevant skills and technical knowledge. (Max 300 words)

Stage 2: Screening - your application will then be forwarded to the recruiting managers

Stage 3: If selected, you will be invited to attend the FCA for a case study exercise followed by a competency-based interview.

Stage 4: If required, for those candidates who are successful at interview, there may be a second interview/role play assessment.

If you would like to know moreabout this role, please contact Aaisha Sheikh on or for internal applications please contact Sara Holland

Please note - Applications must be submitted through our online portal. Applications sent via email will not be accepted

FCA Values and Diversity

Our ambition is to create a diverse and inclusive workplace that reflects the society we serve, helping us to be a better regulator. As an inclusive employer, we are open to considering flexible working arrangements. Please contact our recruiter if you wish to apply for this role on a flexible basis.

Were a signatory to the Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. A minimum criterion needs to be measurable when reviewing a candidates CV. Exceptions may apply if due to the volume of applications we are not able to interview all eligible candidates who qualify under the scheme.
You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert