Fluent German speakers required for a HR advisory position based in Chester
Your new company
My client one the leading Pharmaceutical companies in the UK is seeking a professional German speaking HR Advisor to join their growing team on an ongoing temporary basis.
The organisation pride themselves on the customer service they provide to their internal staff and customers alike and have a friendly and multi cultural ethos
Your new role
Some of you duties will include but not limited to
Perform intake of HR inquiries via multiple channels including case systems, chat, email, and telephony
Use discretion and independent judgement to advise the customer and determine best method of resolution. Provide employees and managers with policy advice, i.e. leaves of absence, new ways of work etc. as well as options to address issue
Guide Managers on process for application of policy
Support execution of employee movement, employee status, payroll, benefits/leaves, and compensation processes
Provides feedback to assist in developing client service improvement projects (e.g., knowledge base content updates, training/education of end users, improved Tier 1 communications, etc.)
Demonstrate broad HR/Payroll knowledge, as pertains to the company, providing customers with relevant information, policy explanation and navigation support
Utilise knowledge base and HR experience/ business understanding to interpret needs and resolve issues.
What you'll need to succeed
General knowledge and understanding of HR policies, processes and Regional Employment Laws
Language Requirements beyond English: Proficiency in French and/or German
Have worked in a rapid, fast-moving environment, which is both complex and changing
Have worked in a multi-cultural/multi-country work environment
What you'll get in return
33 days holiday
Fantastic working environment
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.