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Facilities Helpdesk Co-ordinator

Jobwise Ltd
Closing date
16 May 2021

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Technology & New Media
Contract Type
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Job Details

This hugely successful national company is looking for a Facilities Helpdesk Co-ordinator to join their expanding team. There is a salary of GBP18,500 and comes with holiday that rise to 27 days + Bank Holidays, free parking, pension, healthcare and excellent prospects.

About the role:
Working as part of a team you will be supporting a variety of company sites around the UK requiring assistance for maintenance. Duties will include:
Supporting company sites with reactive maintenance and the installation of new equipment
Answering incoming calls from sites and taking details of work required to be completed
Building relationships with site staff & contractors
Liaising with appointed contractors and sites
Ensuring repairs are undertaken using a list of vetted supplies
Understanding site histories to identify recurring issues to reduce future expenditure
Ensuring quotes are processed within defined timelines
Administering invoices

Skills and Experience required:
The ideal candidate will ideally have recent experience in a similar Facilities Helpdesk or other phone based customer service role. You will be able to work in a fast paced and dynamic environment and have the ability to work to tight deadlines.
You will be IT literate and be comfortable using email and inhouse systems.

The benefits:
A salary of GBP18,500
22 days holiday including bank holidays, rising to 27 days over
Free parking
Pension scheme

To Apply:
If this sounds like a Facilities Helpdesk Administrator role you would LOVE please email your CV today

We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest.

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