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Level 1/2 support engineer

Employer
Proxar IT
Location
UK
Salary
Competitive
Closing date
7 May 2021

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Sector
Technology & New Media
Contract Type
Permanent
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Job Details

*** No recruitment agents please ***

Fantastic opportunity with a succesful and growing business!

Company Description:

Proxar IT Consulting have been established for over 12 years delivering excellent solutions and service to our clients. We are based in Sevenoaks, (Kent) and work mainly with clients locally and in London. We are Microsoft Gold Partners and also partner with other large vendors such as Cisco and Dell.

We utilise the latest technologies and tools and believe in working smarter, not harder.

We offer a modern, friendly working environment and an amazing opportunity to develop technical skills & knowledge to quickly advance your career..

Job Description:

Our Support Engineers are a very important position in the business, as the first point of contact for clients, must give the best experience to users. You'll will be responsible for general user support but you'll be exposed to different environments and systems and become competent in escalating and resolving issues beyond standard Level 1/Helpdesk tasks. We run projects for our clients and there will be varied and exciting oppotunities to challenge and engage you as well as potential to travel within the UK and possibly abroad.

We are looking for candidates with at least 1 years' experience in an IT support role and a great can-do attitude and desire to learn is vital.

The successful candidate joining our growing IT team should be confident & polite, flexible (able to work occasional overtime and travel at short notice); must have good communications skills and should have a passion to develop and learn new skills.

Within months the succesful candidate could mould this opportunity into a perfect role for themselves.

Desired technical knowledge:
  • Knowledge of Microsoft Office products including Office 365 & Exchange online;
  • Knowledge of Operating Systems: Microsoft Windows 7 - 10; Windows server 2016/2019;
  • Reasonable understanding of networking concepts and services such as DNS and DHCP;
  • Practical knowledge and experience in problem-solving strategies;
  • Understanding of SLA's;
  • Andriod/iOS support;
  • Active Directory & Security best practice;

Desired personal attributes:
  • Hard working
  • Excellent spoken and written English
  • Good confident communicator
  • Well organised
  • Team player
  • Flexible and able to demonstrate a desire to learn and develop

This role is based in Sevenoaks (TN13) right next to the Sevenoaks train station and candidates should be reasonably local.

Please send us your cv for immediate consideration.

*** No recruitment agents please ***
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