Cloud Support Engineer (Fully Remote)

Employer
CLOUD DECISIONS LTD
Location
UK
Salary
Competitive
Closing date
1 Jun 2021

Job Details

Cloud Support Engineer (Remote)

One of Microsoft UK's most highly respected Gold Partners and a high growth leading technical consultancy business with a growing managed services operation are providing real career opportunities, where you can work with like-minded, passionate professionals and progress into leadership, Management or Technical Consulting.

Seeking two 3rd Line Support Engineers - up to £30,000 + Microsoft Certified Training + Shift Allowance (£2,000)

4 days on 4 days off shift pattern (Day shifts only)

As the successful Cloud Support Engineer you will have:
  • Prior experience in a 2nd and 3rd Line role previously, working as part of a busy Service Desk Team
  • Prior MSP (Managed Service Provider) background
  • Strong Microsoft 365 skills (up to 3rd line level)
  • Microsoft Azure skills
  • All certifications welcomed, Microsoft 365 & Azure Administrator Certificates are ideal but not necessary (AZ 104, MS 100/101)
  • Any CSP (Cloud Solutions Provider)/ Licensing experience advantageous
  • A Customer Centric nature
  • The mind set to always be learning
  • Ability to work well as a key member of a close-knit team
  • Ability to work well remotely

As the successful Cloud Support Engineer you will:
  • Be providing 3rd line Support to End Users and Technical Consultants
  • Support on a wide range of Microsoft Products (If it has a Microsoft badge then they support it!)
  • Windows 10, Active Directory, Office 365 (& Microsoft 365 Admin Centre), Microsoft Azure, Azure AD, Teams, Onedrive, Exchange, SharePoint, Outlook etc
  • Effectively and efficiently manage critical incidents and you'll build relationships to effectively work with your colleagues, Microsoft and other external suppliers to resolve issues.

If this role sounds of interest and you are looking to join an organisation that invests in you, then please do click 'apply' now. CV's being reviewed as a priority

This job was originally posted as www.cwjobs.co.uk/job/92626301

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