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Infrastructure Support Officer (Temporary) - NLA05638

Employer
North Lanarkshire Council
Location
UK
Salary
Competitive
Closing date
6 May 2021

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Sector
Technology & New Media
Contract Type
Permanent
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Job Details

Job Advertisement
Based from home with a secondary base in the Civic Square offices in Motherwell, you will be part of a team with a remit to design, develop and maintain the Council's ICT infrastructure. Supporting the Council to meet the needs of its internal customers utilising and developing IT solutions that make best use of technology to provide efficient, secure and effective services. This post is within the Secure Access Team within the Infrastructure Section, working predominately with Web Security and Firewall management solutions.

With an SVQ4, HND or equivalent in an ICT related subject, preferably with accreditations or training in ICT Technology subjects. Training and qualifications in other related best practice subjects such as Prince2, ITIL, management and leadership will be advantageous.

You will have significant work experience in an ICT infrastructure development and support role and be able to demonstrate experience and capability of interpreting and defining customer requirements. You will have significant experience and technical understanding of ICT infrastructure technologies, particularly Secure Access Service Edge (SASE) Networking, Secure Web Gateways, Firewalls, Cloud access security brokers and VPN technologies.

You shall have good knowledge and proficiency in some of the following areas: Web Filtering, Firewall Management, IPS/IDS, CASB, VPN, SIEM, ZTNA, Cloud Infrastructure; and excellent troubleshooting skills.

As a developing IT Professional you will be able to demonstrate technical analytical and problem solving skills, be self-motivated and organised, be able to work to targets and react appropriately and quickly to challenges. Good oral and written communication skills are also essential.

Demonstrable knowledge of Cyber security practices and standards is desirable as is experience of project work.

North Lanarkshire Council are Happy to Talk Flexible Working, we operate a
Smarter Working Policy.

Click here to see our Recruitment Charter.

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled and who meet the minimum requirements for the position.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. Our aim is to ensure that those who have left military services are guaranteed an interview where they meet the minimum requirements for the position.

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.
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