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Audio Visual Client Services Technical Support Specialist

Employer
Jacobs Massey
Location
UK
Salary
Competitive
Closing date
5 May 2021

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Sector
Technology & New Media
Contract Type
Permanent
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Job Details

Our client is searching for an integral member of the Client Services team assisting with technical support services, where required, including Helpdesk and on-site support to identify and rectify faults reported by clients whether nationally or internationally.
KEY RESPONSIBILITIES:
•Ensure the most efficient and effective methodology is applied to the resolution and closure of client calls and the processing of RMAs.•Own client requests and ensure these are met with the correc...
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