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Senior Communications Officer

Closing date
6 May 2021

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Technology & New Media
Contract Type
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Job Details

Senior Communications Officer

Salary: Circa £30,000 per annum


Full-time, 35 hours per week

Location: Stratford, London office-based 1 or 2 days per week with flexible working opportunities

Closing date: Wednesday 5th May 2021, 23:59pm

Application method: Cover letter and CV

At Cancer Research UK, our Health Community Engagement team are the core of some of the key activity we do in local communities across the UK. Our training equips people with the knowledge, skills and confidence to promote cancer awareness in their community. An ultimately, help spread key cancer prevention, early diagnosis and screening messages to those who need it most. Our results show that we're having an impact, with 97% of trainees saying that they would recommend it to others.

The Talk Cancer programme includes a wide selection of training options, including both online and face-to-face workshops, a massive open online course (MOOC), a social media community for our trainees and an internal CRUK staff training scheme. It's an exciting time to join as we have recently launched several new digital projects in response to the COVID-19 pandemic which will now form a permanent and important part of our suite of training offerings going forward.

We now have a great opportunity for someone to join us as a Talk Cancer Senior Communication Officer.

In this role, you can expect to support the effective development and delivery of Cancer Research UK's cancer awareness training programme, Talk Cancer. This role seeks to maximise the reach and impact of the programme, as well as ensuring optimal engagement with new and existing trainees.

For a full role profile, please see here:

Some of your key responsibilities will be...
  • Responsible for key aspects of the Talk Cancer training programme, including; co-ordinating all programme marketing, running our massive open online course (MOOC), and managing our Talk Cancer online community.
  • Lead on promoting the Talk Cancer programme internally and externally. To include; creating proactive marketing plans and materials, generating and responding to relevant promotional opportunities, writing public-facing communications, using the channels and expertise of other CRUK teams who work with similar audiences.
  • Co-ordinate the planning and day-to-day delivery of CRUK's first MOOC 'Talking About Cancer'. To include; liaising with our external e-learning provider and production company, updating course content, creating new media when required, ensuring the course is evaluated in line with objectives, sharing results and best practise internally and externally, monitoring the learner community and gathering audience insights.
  • Project manage bespoke activity and scope new opportunities to increase our audience engagement with both the MOOC, and our workshops e.g. creating digital content, arranging consumer testing.
  • Engage the Talk Cancer workshop trainee database, by; creating and sending regular e-communications and developing bitesize content for the Talk Cancer online community,
  • Ownership of all Talk Cancer web content, including; responsibility to review and update, ensuring the best search optimisation, and reporting on web analytics.
  • Build and maintain effective relationships with internal stakeholders who ensure the quality and accuracy of our content e.g. Health Information & Cancer Intelligence.
  • Ensure programme training content and marketing materials are in line with the latest audience insight, brand requirements and accessibility considerations.

We are looking for someone with...
  • Excellent organisation and time management skills with proven ability to juggle multiple tasks, prioritise work and meet multiple deadlines
  • Strong written and verbal communication skills with an aptitude for creating content, and working with digital and social media formats
  • Good interpersonal skills, with proven ability to build and maintain good working relationships with a range of internal colleagues and external stakeholders.
  • Solution-focussed and able to use initiative to capitalise on opportunities
  • Some experience of delivering marketing or communications activity
  • Proven ability to create project plans and coordinate a team of people to deliver
  • Good basis of understanding of evaluation and reporting methods
  • Ability to work independently and as part of a team

Please note, this role is known internally as Senior Health Community Engagement Officer (Talk Cancer).
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