Signpost Stockport for Carers is a well respected and forward thinking carers support organisation, based in Heaton Moor, Stockport. Following the retirement of our longstanding benefits information worker, we are looking to recruit to the post of Carer Support Worker (Moneywise). This post provides specialist support around financial management and benefits entitlements to carers in the borough. They will responsible for helping carers to understand their finances better, enabling them to budget and plan for the future.
This person will have experience of working with the general public, and will be supporting carers and those they are caring for to make applications for benefits and support. The ideal candidate will have current working knowledge of Universal Credit, Penson Credit, Attendance Allowance, Carers Allowance, PIP and DLA. Experience of supporting people to access other services such as those provided by HMRC (eg tax credits, PAYE), and specific to Stockport (blue badges, Council Tax, financial assessment form) will be an advantage.
Working as a part of the adult carers support team, they will also be expected to offer emotional support and signposting to other Signpost services and external sources of support. You are encouraged to apply if you feel that you meet most, if not all of the criteria, as some training will be available.
The Carer Support Worker (Moneywise) will need the following skills and attributes:
EXCELLENT INTERPERSONAL SKILLS - The ability to build relationships with a variety of people, with an ability to draw out information and record accurately and without prejudice.
FLEXIBILITY - The role is varied and requires someone who is able to adapt to change and be able to undertake a variety of roles and tasks, often in the same day! This includes 'hands-on' carer support.
TEAM PLAYER - As a key role in a small and busy team, this person must be willing to share with, and learn, from colleagues offering peer support and training.
UNDERSTANDING OF CARERS - It is essential that, as a carer support worker, this person has a good understanding of what it means to be an unpaid carer and the impacts that this can have.
Experience of working with the general public is essential, as is experience of providing information and support with regards to DWP benefits.
More information including detailed job decription and person spec available on organisation's website.