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Central Employment Agency Limited
Closing date
10 May 2021

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Contract Type
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Job Details

Central Employment's Commercial team are working in partnership with a long standing Law Firm based in North Tyneside, as they look to recruit a Paralegal, joining their busy first response team.

Purpose of the Paralegal role:

To take initial instructions and complete subsequent related tasks before file is assigned to a fee-earner, working alongside the First Response Team Leader.
  • Processing initial file set-up
  • Initial attendances with the client, extracting all relevant information
  • Preparation and submission of claims
  • Extensive contact with clients, referrers and external agencies
  • Instructing engineers, hire and medical agencies
  • Assessing liability and/or an awareness of knowing when it should be referred to the FRU Team Leader
  • Deciding on suitability of claim for the portal or if letters of claim should be drafted
  • Overall ownership of a case until such a time that it is passed over to the fee-earner
  • Professional and timely pass-over to fee-earners
  • To do all such other things which are, in the reasonable opinion of the firm, ancillary, necessary or conductive to the role and responsibilities outlined above

  • Desire and enthusiasm for a career in law is essential
  • Legal experience/knowledge is desirable
  • Claims process
  • Case management systems
  • Solicitors Code of Conduct
  • MOJ Portal

  • Excellent written and verbal communication skills
  • Active listening skills, including the ability to probe and gather further information from the client
  • Interpersonal skills
  • Effective time management, including the ability to prioritise and organise work effectively
  • The ability to work effectively within a team
  • Analytical skills, including the ability to understand and assimilate information quickly
  • IT Literacy

Key attributies:
  • Confidence
  • Open-mindedness and flexibility
  • Empathy
  • Honesty, particularly in managing client expectations
  • Awareness of what may affect/influence a case
  • Ability to work under pressure
  • Able to escalate/refer to others
  • Able to display values and personality of the firm
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