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111 Clinical Advisor, Welwyn Garden City

Employer
HUC
Location
UK
Salary
Competitive
Closing date
7 May 2021

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Sector
Healthcare
Contract Type
Permanent
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Job Details

111 Clinical Advisors

Nurses (Band 6) or Paramedics

£17.00 to £23.71 per hour depending on shift

Working from home* - minimum 16 hours per week (fixed pattern)

*Please note that while these roles are home-based, some of your initial training and exams will take place in Peterborough, Bedford or Welwyn Garden City, depending on which location is closest to you. That could mean 4-6 months working on-site if you're not yet qualified as a 111 Clinical Advisor.

How much can you squeeze into a single day?

You might surprise yourself.

HUC provides accessible and high quality Integrated Urgent Care services to over 3.5 million patients across Hertfordshire, Cambridgeshire, Peterborough, Luton, Bedfordshire and Essex.

As one of our 111 Clinical Advisorsyou will offer expert intervention and advice in response to a wide range of health scenarios. Working from home, you will take calls from patients that have been triaged by the Health Advisor team, quickly assessing their requirements and the level of risk involved. You will then advise on next steps - whether that's action for the patient to take, or in more serious situations, to engage other health services.

You can expect to encounter a breadth of possible scenarios: from something as simple as a stubbed toe, to serious and complex medical emergencies. No two days will ever be the same, and you'll need to be ready to respond appropriately, whatever presents itself.

As an experienced practitioner, you'll appreciate how important it is to keep a calm head in pressurised situations, and that roles such as these will involve working unsocial hours.

You'll be providing a vital service as an integral part of the NHS family: ensuring callers benefit from expert advice and that they are correctly referred to the support service that's right for them. That means keeping patients safe and avoiding any unnecessary demands on emergency services.

You may have experience in a similar role or you could be an appropriately qualified medical professional: such as a Registered Nurse (Band 6) or a Paramedic - with at least a year's on-the-job experience, and an appreciation of call handling and triage roles. You'll benefit from comprehensive training to prepare you for this role. And you'll need excellent diagnostic skills - listening carefully to callers and asking the right questions to arrive at the right advice.
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