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IT Trainer

Marks Sattin recruitment
Closing date
10 May 2021

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Technology & New Media
Contract Type
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Job Details

A leading Professional Services Firm is currently recruiting for their first IT Trainer to join their IT Team on a permanent basis and support on all IT Training activities across the Firm. This is an opportunity to join a newly formed team and put your own stance on the way IT training is delivered. There is also scope to grow with the role and potentially look at building a team in the long run.

Key responsibilities:
  • Being responsible for the delivery of IT training to the Firm
  • Creation of IT training material
  • Plan, organise, and deliver IT training to the firm
  • Working to a flexible 37.5 hour week
  • You will support 500+ colleagues with training on core software used by the firm, including Practice Management software as well as Microsoft Office, Microsoft Cloud products and Cisco Unified Comms
  • Providing feedback to the IT senior team from training sessions to move the Firm forward
  • Cover for the Helpdesk team when required
  • Ability to work from another office to provide face to face training
  • Build relationships with key people in each office

- Helpdesk support Duties, when required
  • Involvement in Project work, including project management, product testing and roll out
  • Good working knowledge of IT system
  • Excellent software knowledge
  • Day to day operation of routine system monitoring
  • Routinely visit other offices

Key skills and experience
  • Have a proven track record in drafting and delivering training to individuals, groups and producing documentation
  • A demonstrable interest in IT is essential
  • Excellent communication skills
  • Efficient, organised, and understanding
  • Good analytical skills
  • Team player
  • Polite
  • Ability to identify risks and solutions in advance
  • Ability to question and develop working practices
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