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Service Delivery Manager

Employer
Telent Technology Services Limited
Location
UK
Salary
Competitive
Closing date
5 May 2021

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Sector
Technology & New Media
Contract Type
Permanent
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Job Details

Role Profile

The Service Deliver Manager will act as the bridge between operational teams including 3rd party resource\suppliers and the customers' service delivery organisation.

Reporting to the Contract Services Manager to ensure the highest levels of operational delivery, all SLA's are met, and any failures appropriately investigated.

Typical Deliverables
  • Responsible for incident & Service issue escalations
  • ...
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