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Business / People Change Manager

Change Recruitment
Closing date
6 May 2021

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Technology & New Media
Contract Type
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Job Details

Are you an experienced Business Change Manager ?

Do you have experience working on People / customer journey transformations ?

If so I have a really interesting permanent role in Glasgow with my client who is undergoing a large transformation.

This is a 2 year Fixed Term Contract so you will be a salaried employee of the company.

This is a critical role as you will be ensuring the business achieves its goals / vision outlined in their large-scale Transformation Programme.

Your responsibilities will include:
  • Define and apply a change management methodology to support the adoption of new ways of working.
  • Work with senior stakeholders to tailor a change plan which meets the specific needs of their business area, whilst achieving the wider goals of the transformation
  • Lead on change impact analysis, readiness and post go-live assessments
  • Collaborate closely with our wider Change & Communications teams
  • Drive the design, development and delivery of communications and engagement activities.
  • Manage the training delivery approach, working closely with the training teams to support content design, build and quality assessment
  • Lead the adoption of ADKAR in your change approach (or similar change methodology)
  • Develop artefacts, including toolkits, to support teams in moving to new ways of working
  • Develop and own the stakeholder mapping and engagement approach for your operational area
  • Work collaboratively with other members of the Business Readiness team, the Value Streams and the broader people team to effectively drive delivery of our business transformation

Your experience should include:
  • Effective collaboration skills and the ability to build strong working relationships at all levels of the organisation
  • Proven track record of delivering large scale transformation programmes using ADKAR best practice (or similar change methodology), preferably in a scaled Agile / digitally native organisation
  • Experience in business change and communications
  • Strongly results oriented and focused on pragmatically getting to outcomes - comfortable to dig in and troubleshoot as needed
  • Willing to challenge business / commercial logic, supported by facts
  • Clear, concise communicator with strong leadership presence - ability to manage communication with key stakeholders
  • Strong business process skills

For more information get in touch asap
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