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Store Manager

Carpetright plc
Closing date
7 May 2021

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Job Details

What is important to you in your next role? Flexibility? Variety? Fun? Competitive rewards?

You can have all of this and more at Carpetright.

We continue to exceed expectations and grow our business as we strive to remain the leading floor coverings provider in the UK.

Key to our success is our people who are, and always will be the heartbeat of our great company.

We're looking for an exceptional Store Manager to join the Carpetright family and become part of something special, as we move forward and look to the future.

With a competitive basic salary and uncapped commission, this is an excellent opportuity to take your career forward.

How you'll play your part

Confidence is key as you lead from the front - coaching and motivating your team to consistently provide exceptional customer experiences whilst ensuring targets are met.

You'll be responsible for all aspects of the store: sales, costs, operations and communications. Team development will be critical as you ensure each member of your team works towards the same overall goal - exceptional customer experiences in turn resulting in commercial success.

You'll be naturally curious, learning more about your team and their specific needs as you help them develop and grow. And you'll be curious with customers too; proactively approaching customers, interacting with them and sharing your opinion to help them make their choices.

Above all you'll be an excellent role model delivering sales through great service as you join the team on the sales floor.

What you'll need

The key to success in this role is your experience leading and developing a team to deliver an exceptional customer experience - ideally within a retail environment.

We can teach you about our amazing products and services and provide you with the best possible training to help get you up and running. What we'll need from you is the ability to motivate and engage your team and develop relationships with customers as you keep a close eye on all aspects of the customer experience. You'll have a proven background in proactively coaching teams but also have the ability to drive performance and manage difficult conversations when required.

You will need to have held a similar position before and be comfortable working in a customer and target focused environment.

Other key requirements:
  • Demonstrable experience managing all aspects of a store operation including sales, costs, operations, communications and team development
  • Experience of leading and motivating a team
  • Experience of managing performance in a sales environment
  • The ability to plan and react to changes
  • An interest in home interiors alongside a willingness to express your views when your customer requires it
  • A flexible approach to working hours across the week, including weekends and evenings
  • Enthusiastic with a can-do approach
  • Self-motivated with the ability to use your own initiative

What's in it for me?

Working for Carpetright is like being part of one big family. With first class training and an attractive salary and commission structure in place, this is a great opportunity to drive your career forward with a fantastic brand.

Next steps

Once you hit apply, you'll be taken to our careers site where you will be taken through a series of questions relating to your experience and suitability for the role - this should only take you about 10 minutes. Assuming you meet our initial requirements, you'll be invited to upload your CV. From this point, our team will review your application in full and will be in touch.

Please note that if you are successful in this role, your first week will be fully committed to the first stage of your induction plan.

We hope to hear from you soon!
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