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IT Support Engineer - Office 365 - £20,000 - £25,000

Senitor Associates
Closing date
30 Apr 2021

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Technology & New Media
Contract Type
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Job Details

IT Support Engineer - Office 365 - £20,000 - £25,000

My client, a market leading manufacturing organisation is looking for a help desk analyst to join their growing team. This is an exciting opportunity for an IT Service Desk Analyst to join a growing IT Support team.

This person will be a key point of contact for colleagues within the organisation and will be responsible for delivering service and resolving incidents across a range of user-facing systems. The candidate will join a growing IT department in an organization that is focused on, not only its own growth but also the growth of those who work for them. This role will provide an opportunity to build on your skills and to obtain practical experience of innovative IT solutions and services.


** Support colleagues in-person, by phone, and online.
** Maintain up to date incidents and activity on the IT service management system.
** Assist the IT operations team in maintaining core IT infrastructure and systems.
** Respond to alerts from network and system monitoring tools to minimize downtime.
** Contributing to small and medium scale IT projects.
** Creating and maintaining internal information, processes, and standard procedures.
** Communicating, and forming strong working relationships, with internal users.
** Configuring workstations, laptops, and mobile devices.
** Due to the nature of this role, it will be primarily based at Northampton headquarters.


** A relevant level 3 qualification or one or more years of relevant experience. Candidates who can demonstrate an equivalent level of experience gained in another manner will be considered.
** A strong interest in IT and IT systems, and enthusiasm for learning in this area.
** Experience working in a manufacturing or FMCG environment beneficial.
** Experience with Office 365, SharePoint Online, IFS ERP, or HP networking equipment beneficial.
** Experience supporting Windows 10 or Windows Server 2016/2019 beneficial.
** To be considered for this role, apply now with an updated CV as interviews will be commencing this week.

IT Support Engineer - Office 365 - £20,000 - £25,000

For more information about Senitor and the opportunities we have to offer follow us on Twitter @SenitorIT Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.

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