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Operations Manager

DVF Recruitment
Closing date
24 Apr 2021

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Technology & New Media
Contract Type
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Job Details

London (full remote working currently) | Permanent | Circa £70,000

Operations Manager

Our client is a leading top-tier law firm, who are looking for a Operations Manager to join their team based in London. You will work closely with practice group leaders to define the departments organisational strategy, deliver the agreed technology strategy/ projects, business process changes and automation and wider organisational development.

Key Responsibilities:

  • You will be required to translate the operational strategy into actionable plans, with appropriate planning and budgeting processes, clear measures of performance and the cascade of goals into objectives and KPIs for different teams.
  • You will be responsible for driving and optimising the practice groups efficiency, performance, profitability and processes
  • You will be responsible for implementing and overseeing all systems and processes underpinning day-to-day operational business practices
  • You will successfully deliver departmental and firm-wide process/ continuous improvement projects & initiatives


  • You MUST have experience in a similar role within a law firm, professional services organisation or management consultancy
  • You must be experienced in project and change management (professional project management qualifications preferred)
  • You must have a good understanding of lean six sigma principles and implementing projects within the methodology
  • You must have a strong grasp of technology, data analysis, reporting and financials able to drive performance and change through clear metrics and monitoring
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