Client Services Team Leader London, UK based
(Very flexible with remote working 50% of the time
, would need to be comfortable commuting to and from the office when needed)£40,000 - £55,000 DOE
Are you ITIL Certified
? Do you have previous Jira Service Desk
experience? Does leading and building your own team
sound like something you'd be interested in? If yes, please do read on...
This is a very exciting opportunity to join a very successful fintech SAAS provider
, who is looking for someone to come on board to not only improve the quality of service experienced by their many clients but to also lead, mentor, and motivate a team of coordinators and continue growing that team.
- Jira service desk experience
- ITIL Certified
- Customer service skills
- Line management experience
- Incident management experience
- Have used Confluence
- Flexible Working Hours
- Continuous personal development, coaching, and training
- Private medical care
- Access to a wide range of wellness initiatives
- Cycle to work scheme
- Employee volunteering scheme
- & much more...
If this sounds like the next step in your career or you want more information regarding the company and role, please click apply