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Assistant Director - Consultancy

National Trust
Closing date
26 Apr 2021

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Marketing & PR
Contract Type
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Job Details

We're offering a rare and exciting opportunity to join our Regional Management Team, in the London and South East region as an Assistant Director of Consultancy.

Working in partnership with our other Assistant Director of Consultancy within the region you will complement each other in this incredibly varied role, leading a highly valued team of specialists, where you can inspire your team and help to deliver great audience-led visitor experiences through our interpretation, engagement, membership, fundraising and commercial activities.

Salary Range: £62,000 - £65,000 dependent on experience.

Location: We expect there will be travel across the London South East region required in the first 6 months whilst you get to know the region and your stakeholders. Your base location can be flexible, and the travel required after this period will be dependent on your business and stakeholder needs.

What it's like to work here

The National Trust Consultancy is the home to specialists in every field of our work, from Fundraising and Marketing and Communications to Building Surveying and Curatorship, to name a few. It's a national consultancy, where resources are shared across disciplines and boundaries. The diversity and quality of skills, talent and knowledge within the consultancy enable our properties and places to benefit from a range of creative and innovative thinking, as well as expertise in all matters relating to our purpose of caring for the nation's heritage and landscapes, and making these accessible to all.

The London South East region is rich in diversity in both people and places. From coastline to countryside, mansion houses to suburban and city community havens. This diversity provides exciting opportunities to create partnerships which will benefit the community and feed into the National Trust strategy of making sure our places are accessible for everyone for ever.

What you'll be doing

You'll be a crucial member of the Regional Management Team where exceptional leadership and collaboration is key, working closely with our Regional Director, the other Assistant Director of Consultancy in the region, and our Assistant Directors of Operations.

This role will provide you with an opportunity to contribute significantly to our cause. Alongside your fellow Assistant Director, Consultancy, having a holistic view of all areas of our business and places will be important to be able to deliver your objectives successfully. A significant percentage of your time will be spent in diversifying our visitor business, growing membership numbers and seeking fundraising opportunities. You will need to be aware of both how things are going in the properties, as well as thinking at a national level, to spot where you and your team can make a contribution to strategy, and to move quickly to make the most of national initiatives and to join up regional ones. You will be thinking long term and at a macro level.

We can offer you some of the highest profile regional and national programmes we have in the National Trust where we will value the contribution of your expertise in project management and project sponsorship to shape and deliver regional plans. Working on large programmes of work as project sponsor or client, you'll need to be familiar with project management frameworks and practices. You'll combine your leadership capabilities, strategic thinking, and programme management skills to make an outstanding impact across London and the South East, and the wider organisation.

You will be helping drive the long-term strategic thinking on how we curate our places, market our purpose and how we share all of this with our members, visitors and potential new and different audiences. Analysing our competitors, understanding our diverse audience needs, proactively acting on commercial opportunities and being creative in the external partnerships you form will be paramount to the success of ensuring our places are welcoming to everyone, we're inclusive in our approach and that we are able to achieve our strategy.

This is an exciting time to be part of the Trust's thinking on experiences and you will have the chance to influence our direction. You will need to be alive to possibilities as well as alert to possible risks, particularly reputational; and lead by example to inspire teams within operations and consultancy to be creative, imaginative and deliver results of the highest quality.

Who we're looking for

We are looking for an inspirational and inclusive leader with experience managing multi-disciplinary teams. You'll also have:
  • Current experience of being part of a senior leadership team, working with a strategic remit
  • Excellent people leadership experience and relationship building skills enabling you to manage, coach and motivate your teams
  • Successfully developed, planned and delivered programmes of work and significant capital projects
  • Expertise in your field with in-depth knowledge of audience-led visitor experience, or commercial management
  • An understanding of, and passion for, what we do at the National Trust and our aims, challenges and vision
  • The ability to work and network in a dynamic environment, at pace
  • A strong understanding of how to work effectively within complex, matrix organisational structures
  • A strategic approach and the ability to always consider the bigger picture
  • Excellent communication and influencing skills enabling you to build productive relationships with people at all levels, internally and externally
  • Good financial acumen and experience of successfully managing budgets
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