Are you looking for a friendly, down-to-earth and opportunity to showcase your Digital Marketing Account / Project Management greatness? Are you looking for a progressive role with a pre-planned path to Project / Studio Director? Are you looking to join a forward-thinking and highly successful digital agency that's been on the pulse since 1997? Do you know digital marketing? If so, we'd love to chat…
Account / Project Manager – Digital Marketing Agency
Remote With Meet-Ups in London / South East
£35,000 – £45,000
Plus Fun Benefits & Perks
Project Director Progression
** Campaign Best Place to Work Agency 2020
** RAR Award-Winners
** Clients include the likes of: Cats Protection, Office Chairs UK, Bishops Move, AGM Group, Harvey Jones Kitchens, Centaur Media, RSPCA, Financial Times
Who we are:
We are MCM Net, one of the UK’s longest established and most trusted digital agencies. Founded in 1997 we’re always a year older than Google!
Our culture is set around the simple principle – A happy team means a happy client and everything we do is centred around making both those aims stay true.
With a focus on Paid Search & Social campaigns together with an emphasis on technical SEO we work for a range of well known brands across a spectrum of sectors including B2B events, Publishing, E- Learning, Charities and Tourism, including a team serving the Icelandic market.
Our team enjoy a wide range of benefits including regular In house and external training courses, remote first working (with shared office choices if preferred), weekly and monthly face to face day meetings and team fun events, Health Insurance and reward benefits from Apple Watch through to subsidised gym membership and half price weekends away, Pension Scheme, fully flexible holiday allowance, a staff well-being committee who organise a host of regular activities, the opportunity to help drive the business forward via a series of focus groups and more..
The Digital Account / Project Manager Role:
We are looking for a dynamic individual with a real passion and understanding for all things digital to join our team.
As a Digital Account / Project Manager you will work with the client Account Director and a Subject Matter Expert (SME) to plan, liaise with and manage the workflow we deliver for specific clients. You will also work alongside our PPC / Paid Media / Content and SEO Managers.
You will share the common goal of exceeding client expectations and help create highly technical strategies for our clients to create unbeatable ROI across Search and Social.
You need to be a blend of an Account Manager and a Planner with exceptional technical and organisational skills.
Main roles and responsibilities:
+ Define project team (internally and externally).
+ To project manage the resource in the studio to include scheduling and direction of team.
+ Ensure client campaigns and projects are delivered within the time required to make them profitable to the highest quality.
+ Communicate campaign and project plans and job status to clients at least weekly if not daily (if there are changes for any reason).
+ Foresee and solve problems around delivery issues.
+ Plan all projects that are delivered through the business, minimising the mistakes or over-servicing that could cause delay in service delivery.
+ Ensure campaign and project documentation is signed and project stages or jobs are formally signed off.
+ Monitor and manage our collective performance weekly.
+ Manage under or over servicing of clients.
+ Prevent unnecessary scope creep by ensuring that what is delivered is within scope.
+ Help us to work with the team to understand how best they can improve the efficiency in the delivery of their services.
+ Help support resource planning as demand increases.
+ Ensures that invoices correlate accurately, so there is no missed billing invoicing.
+ Focus on pushing as much revenue through the P&L and utilisation.
+ Project manage internal projects.
+ Amazingly personable … communication is the lifeblood of our business. Your passion must lie in working with people. You must have a natural ability to handle challenging situations and personalities with charm.
+ 3 plus years experience minimum working in a similar role, delivering digital marketing campaigns.
+ Solid client facing experience.
+ Customer focused with the ability to understand customer needs and develop ideas to translate these into engaging online activities.
+ Strong planning and organisation skills are essential.
+ Strong cross-channel experience / thorough understanding of SEO, PPC, Social, Paid Social and Content.
+ The ability to work to deadlines, juggling multiple tasks while working across clients, and go the extra mile to get things done.
+ Pride in your work … we treat our clients brands as our own and are meticulous about our approach. You will have real pride in what you deliver and always strive for perfection.
+ Excellent written and communication skills, with excellent attention to detail.
+ Exceptional organisational skills.
+ Proactive and resourceful, eager to learn and think out-of-the-box.
+ Be a team player able to build effective relationships.
+ Be a resilient and self-motivated individual.
In return, we will provide:
+ Great salary based on talent and experience
+ In house and external training courses
+ Remote first working (with shared office choices if preferred)
+ Weekly and monthly face to face day meetings and team fun events
+ Health Insurance and reward benefits from Apple Watch through to subsidised gym membership and half price weekends away
+ Pension Scheme
+ Fully flexible holiday allowance
+ A staff well-being committee who organise a host of regular activities
+ The opportunity to help drive the business forward via a series of focus groups and whole lot more…
Your Experience / Background / Previous Roles May Include:
Digital Marketing, Digital Marketing Planner, Digital Marketing Account Manager, Digital Marketing Executive, Digital Marketing Client Manager, Project Coordinator, Studio Manager, Studio Coordinator, Digital Marketing Planner
Interested? Apply here for a fast-track path to the Hiring Manager
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.