IT Service Desk Analyst

Employer
James Adams Recruitment Limited
Location
UK
Salary
Competitive
Closing date
5 May 2021

View more

Sector
Technology & New Media
Contract Type
Permanent

Job Details

Service Desk Analyst x 3

We are currently recruiting 3 Service Desk Analysts to join a well-established company in Sutton Coldfield. Working as part of their collaborative IT Service Desk team, you will have the opportunity to work with a range of cutting edge technologies.

We are interested in speaking to candidates who have strong 1st line support experience and a proven track record of working in fast-paced service desk environments.

The role:
- Provide 1st and 2nd line support and escalate where necessary
- Opportunity to learn new technologies
- Work to SLA's
- Provide effective resolution
- Excellent communication with customers
- Mentor more junior team members

Skills:
  • Active Directory
  • Microsoft Exchange
  • Microsoft Office and Windows
  • Office 365

This job was originally posted as www.cwjobs.co.uk/job/92298491

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert