Service Desk Analyst x 3
We are currently recruiting 3 Service Desk Analysts to join a well-established company in Sutton Coldfield. Working as part of their collaborative IT Service Desk team, you will have the opportunity to work with a range of cutting edge technologies.
We are interested in speaking to candidates who have strong 1st line support experience and a proven track record of working in fast-paced service desk environments.
- Provide 1st and 2nd line support and escalate where necessary
- Opportunity to learn new technologies
- Work to SLA's
- Provide effective resolution
- Excellent communication with customers
- Mentor more junior team members
- Active Directory
- Microsoft Exchange
- Microsoft Office and Windows
- Office 365
This job was originally posted as www.cwjobs.co.uk/job/92298491