Undertake all relevant client set-up and business processing relating to new and/or existing clients and closure activities of the Client Administration Team, on the Fusion, PULSE and Symphony systems, within agreed SLAs.Client Details
Global asset management firm focusing on financial planning and investments.Description
Accurate and timely processing of new client and / or new portfolio set ups, including, but not limited to, ongoing fee shapes/structures, reporting pack settings, income preferences/bank account recording and all other applicable data items.
Accurate and timely processing of payment in expectations, covering regular and ad hoc events, including initial fee processing and CITS Administration fees.
Setting up of Direct Debt instructions for new clients in accordance with the Direct Debit Guarantee.
Accurate and timely processing of existing client static data changes, including, but not limited to, change of address, change of bank details, ongoing fee amendments.
Daily interaction with the PULSE, Symphony and Fusion Cash Management systems, ensuring all applicable business cases are processed in line with client instructions, adhering to applicable SLAs and departmental procedures.
Accurate processing of client and portfolio closures ensuring that residual monies are sent out to clients in a timely manner together with relevant reporting and that the records on PULSE are updated appropriately.
Daily monitoring, and escalation where appropriate, of Fusion STP errors and Cash Management errors.Profile
- Financial Services experience, work experience or internship would be preferable.
- Data entry or administration experience
- Graduates who are looking to get into Financial Services
£19000 - 21000 salary.
Fixed Term contract through to the end of the year.
Opportunities to grow within the company.