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Debt Advisor

Closing date
10 Apr 2021

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Contract Type
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Job Details

Debt Advisor

£25k - 35k per annum

Permanent Full Time Position

Brighton (remote to start)

Capita are looking for an experienced Debt Adviser to join our regulatory client on a permanent basis and deal with their outstanding debt and action the debt recovery processes.

You will be responsible for:
  • Collection of unpaid levy or fines outstanding in line with the Debt Recovery processes including inbound and outbound calling
  • Resolution of debtor queries received through various channels within SLA
  • Deal with Hardship requests and payment plans
  • Deal with reviews of cases and any associated write off's

Essential skills and experience
  • Knowledge of all aspects of Debt Recovery including court application process
  • Experience of invoicing and banking processes and function
  • Understanding of Pension levies and related pension Acts
  • Sales ledger experience
  • Ability to resolve complicated queries

Our client put their 700+ employees first by supporting flexible working and offering a diverse, lively and inclusive environment. This includes LGBT+ Network (PROUD), Women's Network, BAME Network (ME), and a Disability Network, which offer supportive spaces to connect. They are committed to making it a great place to work and do all they can to support their people to reach their full potential with training, secondment and development opportunities.
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