SC Cleared - IT Support Analyst - Inside IR35 - Remote

RedRock Consulting Ltd
Closing date
7 May 2021

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Technology & New Media
Contract Type

Job Details

SC Cleared IT Support Analyst needed for a 3 month rolling contract. This role has been assessed and is deemed to be inside IR35. You must have a valid SC Clearance for this role.

The support analyst will be providing technical 2nd line support and Application support to a new project.

Second Line Engineer will provide remote and desktop support as well as implementing business-critical IT projects.

Responsibilities include, but are not limited to:
* To support and maintain Microsoft Server/Desktops and Azure Cloud environments
* Escalate issues to the 3rd Line Support Team where necessary
* Undertake IT project work as instructed by the Projects Team
* Provide support to 1st Line to help upskill and improve knowledge
* Resolve customer issues within the agreed SLAs
* Demonstrate behaviours that promote company values
* Undertake any other duties as reasonably requested
Working knowledge of SQL

If you believe you have the above skills, please submit your CV for immediate review.
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