Senior Product Owner

CALLING ALL PRODUCT OWNERS & SENIOR PRODUCT OWNERS

Please read advert & apply via email to the address at the bottom

About us:

International payments and FX company based in Canary Wharf and Gerrards Cross

Growing business with thousands of private & corporate customers

Midway through digitizing our business with lots of opportunity for product owners to own and drive their work

About you:

Minimum of 5 years experience as a Product Owner or Technical Product Manager

About the Role:

Customer Voice

· Serve as the voice of our customers, seeking out their needs & insights

· Map E2E customer journeys (including data and process flows) & optimise CX

· Research and analyse market, the users, latest insight and the roadmap for the product

Business Value

· Actively engage with Business stakeholder to truly understand their desired outcomes

· Proactively update and communicate progress or set-backs with business owners

· Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with a maximum value that are aligned with product strategy

Technical Delivery

· Understand technical implementation at the architectural level and propose technical alternatives when necessary; ask questions that clarify priorities

· Develop and maintain an appropriately prioritized backlog of user stories for implementation

· Develop appropriately detailed specifications for the product features so they are clearly understood by the development teams

· Remove obstacles to drive momentum and progress, identify gaps in communication or schedule, manage issue escalations and provide support to teams balancing competing priorities, and drive results proactively

Highly Desirable:

· E2E customer journey mapping & process design to optimise customer experience

· Implementing effective digital onboarding journeys (e.g. KYB, KYC with vendors such as trunarrative, Jumio, onfido)

· FX trading & Payments sector experience (FS and fintech experience also valued)

· Designing, implementing & optimising sales processes in Microsoft Dynamics365

Benefits

We have a range of really exciting benefits, to name a few...

• 25 days Annual leave, with a chance to purchase up to 5 days
• 24/7 GP, counselling and Psychotherapy sessions for all members and their direct families
• Cycle to work scheme
• Employee Assistance Programme
• Pension
• Generous maternity leave
• 4x Life Assurance
• Access to a wide range of Cash Plan services
• Access to Pirkx, our amazing online benefits portal where you have a chance to win up to £3000 in a lotto draw and access a range of discounts to use in shops and restaurants and much much more!

• Salary ranege £60-£80k+ DOE