Cloud Solution Architect - Contact Centre, AWS, Amazon Connect, Application,API, IVR, Java

the Contact Centre team, looking after the end to end delivery of technology across the entire Contact Centre estate, with a specific focus on architecting and delivering the core voice platforms, speech analytics, IVR applications and other customer interaction channels. You will be responsible for the solution architecture and design in this space, setting the ongoing roadmap for various technologies and ensuring consistent solution delivery for the contact centre.

To be successful in this role you will need;

• Proven Solution Architecture experience in a top tier Bank / Financial Services organisation or in a blue chip organisation
• Contact Centre Architecture and technology experience (IVR / Webchat)
• Proven AWS / Cloud experience (Ideally Amazon Connect)
• Software / Application / API architecture experience
• Exposure to SOA design principles
• Knowledge of Java / Java Enterprise

This is an excellent opportunity to join a leading global Bank providing the opportunity to work on cutting edge Cloud Technologies in the Contact Centre space.

Cornwallis Elt is an Employment Agency & Employment Business and has been listed 3 times in The Sunday Times Virgin Fast Track 100 of the UK`s fastest growing private companies, as well as in the Recruitment International Top 250, Top 50 in IT and the Recruiter Fast 50 & Hot 100 reports.