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IT Specialist

Pertemps Plymouth
Closing date
15 Apr 2021

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Technology & New Media
Contract Type
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Job Details

Pertemps have an exciting opportunity for an IT specialist to join our client based in Callington.

As the IT Specialist, you will be required to diagnose, repair and maintain both hardware and software components to ensure the smooth running of their computer systems. You will be responsible for installing and configuring computer hardware and will be the helpdesk contact for IT support within the business, training other employees how to remedy basic computer technical issues where appropriate.

The position will entail:
• Troubleshooting hardware and software issues in person, remotely and by phone
• Working with team members to diagnose both complex and routine computer issues
• Conducting scheduled backup operations
• Managing the company's firewalls
• Installing software and hardware systems, including new equipment, anti-virus programs, CRM programs, and other tools used by the company's on and offsite employees
• Adapting quickly to changing circumstances, new standards, and requests by management
• Acting quickly in crisis situations so the company can resume normal operations as soon as possible
• Setting up workstations with computers and necessary peripheral devices
• Installing and configuring appropriate software
• Providing orientation and guidance to new personnel on how to operate the company's software and hardware
• Identifying computer or network equipment shortages and placing orders
• Managing technical documentation and service contracts

The successful IT Specialist will be:
• Fully competent with Microsoft applications including Outlook, Word and Excel
• A quick learner who will swiftly adapt to using bespoke software package
• An enthusiasm for developing your knowledge of computer systems
• The ability to adhere to deadlines and manage high-pressure situations effectively
• A good team player who will be willing to assist team members when required
• Excellent problem - solving ability
• Good interpersonal skills including coaching experience
• A strong sense of discretion and confidentiality required to ensure security and privacy of networks and computer systems

In return, the company offers:
• Salary from £25,000 to £30,000 per annum, depending on experience
• 5 weeks holiday + 8 bank holidays
• Gym membership at St Mellion
• Discretionary Christmas bonuses
• Annual pay review

This role is being handled by Chelsea Walker, in the Pertemps Plymouth Office.

If you are interested, please APPLY now
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