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Volunteering & Community Officer

National Trust
Closing date
17 Apr 2021

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Job Details

North and West Dorset is an eclectic mix of dispersed places, all wonderful and beautiful in their own right. It is a portfolio of two halves, with the 3 small literary houses of Hardy's Cottage, Max Gate and Clouds Hill, and a wealth of 27 coastal and countryside sites, including places of cultural and historical significance like Hardy Monument, the Tolpuddle tree and the Cerne Giant, amongst some of our larger land holdings like the Golden Cap Estate, and many hillforts, which are internationally known for their wildlife and nature value.

We're looking for Volunteering & Community Officer to join the team an help deliver great service.

This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year
What it's like to work here
We're a small, friendly and hardworking team. The post-holder will have an office base of Max Gate, Dorchester, but will also work at Hardy's Cottage and Clouds Hill as required. This role may also occasionally work from home. The role will involve occasional travel and working between multiple locations, as well as networking internally and externally with National Trust colleagues and external partners. Driver essential. Use of an NT vehicle possible, but own vehicle (with business insurance) may also be required.
What you'll be doing
This role will be line managed by the Property Operations Manager who is responsible for running the three small properties of Max Gate, Hardy's Cottage and Clouds Hill. This role will work closely with the rest of the team to help manage the visitor operations of the three houses with a specific responsibility for supporting the volunteer community who help us to open and care for the houses. This role will work in close partnership with the Visitor Experience Officer on a day to day basis and will help to support the running of the operation as part of the duty management team.

Thepostholder will also be able to seek support, and also influence strategy byworking closely with the Senior Volunteering & Community Officer which isanother new role we are currently recruiting for.
Who we're looking for
  • Demonstrate a sound understanding of volunteering and be enthusiastic about promoting the benefits of great volunteer involvement and opportunities
  • Be passionate and enthusiastic about working with volunteers and understand the differences between staff and volunteers, particularly the legal frameworks
  • Have excellent customer services and communication skills
  • Have a flexible approach and be a great team player, be able to lead on and work with other people's agendas towards a common purpose
  • Be well organised and attentive to detail
  • A sound working knowledge of volunteering principles and practice
  • IT skills (Microsoft Office)
  • Knowledge and experience of budget management
The package
Benefits for working at the National Trust:
  • Flexible working whenever possible
  • Free parking at most locations
  • Discounts in high street stores, cinemas, National Trust properties and cafes.
  • Free entry to our properties for you, a guest and your children (under 18)
  • Generous annual leave
  • Subsidised health cash plan
  • Free 24-hour support service
  • Substantial pension scheme of up to 10% basic salary
  • Training & Development tailored to you
  • Up to 5 days of paid volunteering for you.
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