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Senior Research Manager – Customer Intelligence Platform – Remote

Recruitment Revolution
London (Greater)
£40,000 - £50,000 Plus Company Benefits & Perks
Closing date
24 Apr 2021

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Marketing & PR
Contract Type
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Job Details

Our vision is simple – to be the number 1 platform where the world comes together to share ideas. We work with some of the world’s biggest brands and create online communities all over the world. Clients including the likes of Nestle / Unilever / Budweiser / Kraft-Heinz and many more who partner with us so they can stay ahead of the game.

The business is growing at a rapid rate and your time to join us is right now. If you have research / market research experience from within a marketing research, customer insights or research consulting firm we'd love to talk…

Role Info:

Senior Research Manager (Qualitative) – Online Communities | Crowdsourcing Tech Platform for Global Brands
UK Remote
£40,000 – £50,000
Plus Company Benefits & Perks

Who we are:

We’re on a mission to solve the worlds biggest social and commercial challenges through the power of audience collaboration.

Our leading edge technology and world class team has already helped some of the most iconic brands in the world by creating unique online communities who collaborate and provide real time insights and ideas. These customer led insights fuel new ideas for products, marketing campaigns, content creation and much, much more.

As we rapidly accelerate our growth, we are building our team of exceptional research managers to lead on the multitude of global customer insight projects and help our clients get maximum value from the online communities we have built for them.

What you will be doing:

The Senior Research Manager is the main client contact on all insight projects. As such consistent delivery of high quality output to grow account is important; as is the design, analysis and interpretation of data to best meet the client's objectives. The individual must possess significant Qualitative Market Research experience, ability to work independently as well as in a team and previous experience in consumer based qualitative research is essential.

Senior Research Manager Key Responsibilities:

+ Deliver a range of complex qualitative projects from start to end, including thinking out of the box for creative research solutions throughout the project cycle.
+ Write persuasive research proposals – propose and justify methodology and cost
+ Key tasks: client briefs; proposal writing; project design and implementation; writing insightful qualitative reports
+ Preparation of presentations to a high standard requiring little or no input from senior management
+ Ability to present findings to clients at a high level with strategic recommendations
+ Deliver exceptional value to client and deepen client account relations

About You:

+ Educated to at least degree level or equivalent
+ Significant Qualitative Market Research experience (in agency environment)
+ Good appreciation/understanding of marketing / client issues
+ Self-motivated
+ Ability to work independently as well as in a team
+ Previous experience working with FMCG companies is an advantage
+ Excellent communication skills, both written and spoken
+ Ability to work under pressure and to meet tight deadlines
+ Excellent analytical skills
+ Previous experience of managing a team an advantage but not essential
+ Commercially focused
+ Presentation experience

Why you should apply:

+ A competitive salary package including benefits and training package
+ The opportunity to work on creative and challenging projects, including overseas travel
+ Be a part of an extremely fast growing technology startup transforming the way brands and organisations collaborate with their audience.
+ Employee awards for contributions above and beyond the call of duty
+ Social events – including a summer day out, a community day and Christmas party, along with regular social events after office hours
+ A fast paced and friendly working environment

You may have worked in the following capacities:
Market Research Project Manager, FMCG Market Research, Customer Market Research, Qualitative Market Research, Online Community Market Research, Consumer Insights, FMCG Insights, Marketing Research Consulting, Researcher, Senior Research Executive.

Interested? Apply here for a fast-track path to the Hiring Manager

Application notice… We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.


We’re Talent Acquisition Specialists that founded change in 2005. Since then we’ve helped over 2500 clients grow, prosper and lead.

# Our Story

Frustrated by poor experiences with traditional agencies, our founders (just two regular candidates), decided that the outdated industry needed modernising and a new balance of power. In 2005, a new kind of agency model was born, putting the client and candidate at the heart of the experience whilst removing the pushy sales, schmooze and high fees.

# What makes us different?

Aside from a sensible fee model, custom technology and a direct unhindered path to candidates we…

…don’t sell candidates and we don’t sell jobs: we facilitate relationships and champion the process of ‘organic hiring’ to help create stronger and longer-lasting engagements.

# Who we work with

With an industry reputation for delivering results we are the go-to talent finders for over 2500 clients. We work with everyone from tech start-ups to global brands who all demand the best service and talent.

From business owners hiring 2 people a year to Internal Recruiting teams hiring 200+ people a year, RR sources talent across all sectors and levels.

# Reputation

Our expertise have also been called upon by some of the leading job boards including the UK’s No1.

Recruitment Revolution is a member of the REC with a 100% compliance pass rate and holds a Feefo 5* Gold Award for Service.

For more information please contact Team RR on 0800 294 3113 or visit

Find Us
Castle Hill House
12 Castle Hill
United Kingdom
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