Company DescriptionSENIOR COLLECTIONS SPECIALIST (Secured Lending / B2B)
Salary: £27,000 - £35,000 per annum, plus annual bonus and excellent benefits package!
Are you a passionate and professional Collections and Recoveries Specialist looking to take that next step on the career ladder or are you a Collections Manager who wants to step away from people management and get back into the thick of it?
You need to be articulate and a master of balancing delivering difficult messages and providing value and maintaining good relationships. You will also have a good eye for detail and be able to manage the day to day with the future pipeline.
Interested? Well why not read on and find out more?About Together
We're Together, proud to be a Financial Services success story based in Cheadle, South Manchester. We have been lending year-in, year-out for over 46 years.
Together is a business that is never standing-still and provides an exciting place to work for someone who is proactive likes to deliver to a high-standard and is comfortable with change.
Due to some changes within the business, we are now looking to hire 2
Senior Collections Specialists to join our busy Loan Servicing team.Job DescriptionKey Responsibilities
- Consistently complete security assessment reviews and referred key / HNW cases in order to mitigate risk and minimise potential financial losses
- Proactively manage recovery strategies with customers to reach an outcome that is sustainable and plausible but still provide a professional and value service so that relationships are maintained
- Sensitively manage vulnerable customer cases in order to ensure protection for customers to meet individual needs
- Demonstrate company values when dealing with customers in order to deliver TCF principles
- Develop an effective working relationship with key stakeholders to ensure a compliant service is provided
- Actively keep up to date with market conditions in order to align recovery strategies to support HNW customers and minimise risk
- Must have experience in managing Secured Collections
- Strong relationship management skills
- Strong planning and organisation skills
- Methodical with attention to detail
- Good pipeline management skills
- Experience of servicing a portfolio of commercial clients would be advantageous
Together is a specialist lender which offers residential and commercial mortgage loans to niche market segments underserved by mainstream lenders. Together has established itself over 45 years of successful trading as a leading finance provider, thanks to its common-sense approach to lending.
We offer a range of company benefits, including 25 days holiday which can be flexed up/down, pension, life assurance, critical illness cover, health cash plan, private medical insurance, regular team/individual incentives, travel season ticket loans, Ride to Work scheme, free gym access and local bar/restaurant discounts.Please note that all successful applicants will be subject to a Criminal Records Bureau check, a credit check and a Fraud Prevention database check.