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Customer Success Manager - Insurance/InsurTech

Eames Consulting Group
Closing date
3 Mar 2021

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Job Details


Have you spent the last few years of your career working in insurance? Broking, Account Management, Underwriting or alike?

Have a keen interest in technology and want to utilise your insurance experience with a new tech-focused opportunity? Want to change the landscape of insurance?

Yes? Then read on!

We are supporting one easily one of the most exciting brands in the insurtech space in a period of significant growth and expansion. As they expand their product suite they are looking to bring on board a Customer Success Manager with a strong background in insurance and with wider insurance business knowledge.

The role requires no previous experience working in customer success, you will be trained to be a superuser in their suite of products which span a range of highly innovative data and digital solutions. The role will sit within the internal business teams (ie: broking, claims, etc) and be there to maximise the usage and effective deployment of their products, providing expert business guidance on the full capabilities of the products due to your deep background in insurance.

The role presents a perfect opportunity for an experienced insurance professional to cross into the technology space, without the need for a technology background.

To be considered for the position you will have:

  • Strong background in ideally a front/middle office insurance role ie: broking, underwriting, account management, BDM, etc
  • An appreciation for technology and passion for modernisation in the tech space
  • Highly personable and driven personality
  • Very strong people skills, relationship building and client-focused approach
  • Ability to manage key, senior-level stakeholders within a fast-paced environment
  • Any experience with agile delivery or technology would be great but not essential

This is an amazing opportunity to join one of the worlds leading insurance technology providers while also transitioning your career into the exciting world of insurtech.

Please send your CV for more detail.
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