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Senior Pensions Officer

Surrey County Council
Closing date
2 Mar 2021

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Job Details

This is a 12 month fixed term contract.

The Surrey Pensions Administration Service is going through a very exciting phase of a Service Transformation whereby through a programme of works including a series of projects, continuous improvements, automation and people development, we will deliver a more modern and digital service, with more efficient systems and processes to support our vision of being 'The outstanding provider of exceptional LGPS administration'.

The service improvement programme will be looking to deliver the following high-level outcomes:
  • Intuitive digital self-service of pension processes
  • Increased automation of transactional processes
  • A single trusted source of accurate pension data for improved decision making
  • Improved oversight and analysis of data to support compliance with regulatory bodies

To deliver these outcomes, a service improvement plan has been designed with 5 major work streams:
  • Digital Platform
  • Data Excellence
  • Operational Efficiency
  • Customer Engagement
  • Expert People

To achieve success within these work streams, we are looking to expand the size of our teams within our administration areas.

We are looking for enthusiastic and motivated individuals to join our team. This is a truly unique opportunity to join a ground-breaking organisation that can offer you the chance to grow and develop your career within a forward-thinking team.

You will take a lead role within a team administering the Local Government Pension Scheme for the employees of local authority organisations for which Surrey County Council provides an administration service, including District, Borough and County Councils and London Boroughs. Supervises the work of team members and deputises for the Team Leader.

Essentially you will have at least 3 years' experience in Pensions, especially the Local Government Pension Scheme (LGPS). What's more important is that you enjoy working with figures and have a strong commitment to customer service. You will have excellent IT skills and could be given projects to work on in connection with our computerised pension administration system.

To be shortlisted for interview for this position your application will need to clearly evidence:
  • 3 Years' Experience within Pensions, especially the Local Government Pension Scheme
  • Experience within a customer service environment
  • IT skills
  • Maths and English GCSE or equivalent

In this role you will enjoy the challenge of working in a busy team, have the ability to work flexibly and be able to prioritise workloads to meet challenging deadlines.

For our part we will provide staff with an open environment where they feel confident about raising ideas and taking part in shaping our culture and celebrating our success.

For more information please find attached to the bottom of this advert a full job description.

Additional Information

For an informal discussion contact Clare Chambers by email.

We look forward to receiving your application.

The job advert closes at 23:59 on 14/03/2021.

From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 26 days annual leave, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.

Company Information

Our Values

Our values are what support our vision, shape the culture and are crucial in delivering our corporate strategy.
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