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SQL Data Support Analyst – Fintech SaaS – 100% UK Remote

Employer
Recruitment Revolution
Location
Reading, Berkshire
Salary
£30,000 DOE Plus Benefits + Full Remote
Closing date
19 Mar 2021

View more

Sector
Technology & New Media
Contract Type
Permanent
Function
IT
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Job Details

This is a fantastic opportunity to join a ground-breaking Fintech company, as a Customer Support Engineer, delivering cloud-based SAAS solutions to UK Financial Services firms. We are re-defining the way that financial advisers, platform and private wealth managers report, communicate, and exchange data with their clients.

Role Info:

SQL Data Support Analyst – Fintech SaaS
100% UK Remote
£30,000 depending on skills and experience
Plus Benefits

The SQL Data Support Analyst – Fintech SaaS Role:

As a past winner of the most disruptive financial sector technology award, we are rapidly forging an enviable reputation across the industry. The challenges of the last 12 months have only increased the need for the services that we provide; and allowed us to create new roles that allow for fully remote working.

Your location is therefore not a barrier to working for us as long as you are able to work from home.

As an experienced support engineer you will work alongside our software development team supporting all aspects of our core solution, including external data feed integration, new customer provisioning and smooth day to day operation of our web based financial reporting platform.

Essential Skills include:

+ Previous experience of supporting multi tenanted web applications built on Microsoft ASP.NET/SQL Server technology.
+ Comfortable running Microsoft SQL queries to investigate data issues and tweaking HTML / CSS to customise report settings.
+ Excellent first line trouble-shooter and communicator.
+ Able to deal directly and sensitively with customer queries.
+ Calm under pressure.

Useful skills and experience:

+ Web application support
+ Knowledge of the financial services sector, particular wealth management and Independent Financial Adviser software systems.
+ Creating internal and customer facing support knowledgebase articles.
+ A willingness to grow your role with our expanding business, potentially moving into a second line or team leading role in future.

Benefits:

+ Salary is flexible and will depend on your level experience and skill.
+ Company pension scheme.
+ On-the-job training.
+ We offer fully remote working and some flexibility on core hours depending on individual circumstances.
+ Opportunity for share options as you progress through the Company

Interested? Apply here for a fast-track path to the Hiring Manager

Your Experience / Background / Previous Roles May Include:
SaaS Support, Software Implementation, Computer Science Graduate, Developer, Software Support, Fintech SaaS Support, Web Application Support, SaaS Support Analyst, Customer Support Engineer, .Net Application Support, SQL Support, SQL Database Support.

Application notice… We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Company

We’re Talent Acquisition Specialists that founded change in 2005. Since then we’ve helped over 2500 clients grow, prosper and lead.

# Our Story

Frustrated by poor experiences with traditional agencies, our founders (just two regular candidates), decided that the outdated industry needed modernising and a new balance of power. In 2005, a new kind of agency model was born, putting the client and candidate at the heart of the experience whilst removing the pushy sales, schmooze and high fees.

# What makes us different?

Aside from a sensible fee model, custom technology and a direct unhindered path to candidates we…

…don’t sell candidates and we don’t sell jobs: we facilitate relationships and champion the process of ‘organic hiring’ to help create stronger and longer-lasting engagements.

# Who we work with

With an industry reputation for delivering results we are the go-to talent finders for over 2500 clients. We work with everyone from tech start-ups to global brands who all demand the best service and talent.

From business owners hiring 2 people a year to Internal Recruiting teams hiring 200+ people a year, RR sources talent across all sectors and levels.

# Reputation

Our expertise have also been called upon by some of the leading job boards including the UK’s No1. Reed.co.uk.

Recruitment Revolution is a member of the REC with a 100% compliance pass rate and holds a Feefo 5* Gold Award for Service.

For more information please contact Team RR on 0800 294 3113 or visit https://www.recruitmentrevolution.com

Find Us
Website:
Telephone
01344844064
Location
Castle Hill House
12 Castle Hill
Windsor
Berkshire
SL4 1PD
United Kingdom
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