Our mission is to be the world’s favourite place to buy cloud products. We are a fast-growing, dynamic, and high-energy organization with a start-up feel, allowing you to make a meaningful impact on the business. Culture is important to us, and at Pax8, it’s business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.
We're looking for our first UK lead on internal IT to set the "in-country" standard for IT support that will underpin the growth of Pax8 in the UK and beyond.
IT Systems Administrator
£40,000 – £45,000
Plus Extensive Benefits & Perks Package
The IT Systems Administrator Role:
You'll be operating at the heart of our newly combined entities – Wirehive and Pax8, working on prem from our amazing offices in Farnborough and also providing proactive, engaging and people centric support to our site in Bristol acting as the internal IT bridgehead between Denver, USA and the UK.
We are Pax8 where our employee experience meets customer experience – and where technology is the enabler for everyone – so if you like to set IT Service standards that delight people, come and be "work happy" with us and lead the UK IT Ops function to infinity and beyond!
Tech Day to Day in this role includes:
+ Ensuring security through access controls, backups, and firewalls
+ Upgrading systems with new releases and models
+ Developing expertise to train staff on new technologies
+ Building and maintaining internal tools as well as evaluating new tools with documentation, checklists, guides, etc.
+ Installing and configuring software and hardware
+ Troubleshooting issues and outages
+ Managing network devices and technology tools
+ Setting up accounts and workstations
But we also want all your good human stuff – someone who is "service happy" with great mental processes and a healthy discipline around documentation and checklists so other people can follow your thinking. You'll enjoy autonomy when your US counterparts are offline and you'll carry the same DNA as the rest of our US & UK IT team with a willingness to learn.
You'll be ideal for us if you:
+ Enjoy helping humans and have an authentic service centric mindset
+ Already tinker in your home-lab where you love to build, learn and study
+ Have a thorough understanding of Azure AD, O365 and Exchange Online Administration Basics
+ Ability to administer Anti-SPAM systems, Anti-Phishing, and Endpoint Protection systems
+ Understanding of ITSM Framework
+ Proven experience as a System Administrator, Network Administrator, or similar role
+ Experience with databases, networks (LAN, WAN), patch management, Cloud Software, Imaging, Windows 10, Linux, DNS, O365 ,and other tools
+ Can create automation scripts with PowerShell and other scripting tools
+ Are resourceful, with problem-solving aptitude and a can-do attitude
+ You communicate easily with technical & non technical people – online or in-person
+ B.S./B.A. degree in Information Technology, Computer Science, or a related field; or equivalent work experience
+ Professional certifications in Microsoft Cloud, Cisco, or other related credentials preferred
We encourage you to apply for a role at Pax8 even if you don’t meet 100% of the bullet points! We believe in cultivating an environment where there are a diversity of perspectives.
Salary & Benefits:
+ Family friendly hours
+ Annual Base Salary £40-£45,000
+ 25 days holiday plus bank holidays
+ In office, remote and flexible working with core hours of 10-4pm
+ Time for training and personal development
+ Tech set up to support great home and in-office working
+ Private healthcare with dental
+ Free eye tests
+ Life Assurance
+ Income Protection
+ Workplace pension scheme
+ Regular?company and team socials
In-Office Environment – When we're free of Covid!
+ Amazing Offices with natural light
+ Dedicated desk with laptop dock and two monitors
+ Free on-site Parking
+ Shuttle bus from Main station
+ Access to on-site gym
+ On-site shower
+ Barista grade coffee machine
+ Access to subsidised canteen
+ Fully stocked drinks fridge
What’s in it for you?
There’s plenty of scope for a talented individual to progress quickly in this opportunity or to other internal options as we grow and expand. We have our very own internal academy for personal development plus access to extensive "born in the cloud" mentors available for your growth. In our business we have self-grown "octo" people accustomed to hands-on hardware asset trading right the way through to programmers working on everyday O365 & Vmware functions to space data and blockchain initiatives. With 39% mobility within our organisation we’ll provide the opportunity stretch and projects to help you thrive and see exactly what you need to achieve to get to the next level. You might even get to exchange work location one day with your colleagues in the USA but even if you can't travel right now we guarantee you'll still have fun!
Interested? Apply here for a fast-track path to the Hiring Manager
Your Experience / Background / Previous Roles May Include:
IT Systems Engineer, Cloud Systems Engineer, Cloud Infrastructure Engineer, System Administrator, Network Administrator.
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.