Operations Manager Europe - UK
Hepburn Bio Care Ltd Location: Office in Southampton UK // Representative Office for Global GroupSalary: Competitive (depending on experience) from £55,000 to £80,000 Hours: Full-time, flexibility, weekends sometimes required with days in Lieu to compensate Contract: Permanent with holiday entitlement depending on location + bank holidays + healthcareReports to: CEO Start Date : Immediate General Job Spec: To support the CEO / Owner in giving sound technical and operational information, product use, systems, implementation, planning, product use, technical training, support, guidance and quotes to a substantial group of international Corporate Clients. Such as Maersk, RCCL, NCL, AIDA, COSTA, DISNEY, GSF, SBM, etc. To find, inspire and train a team of engineers to support our client's global needs. To liaise with, implement, install Hepburn Systems wherever required. Our systems will help to dramatically reduce the discharge of toxic chemicals, sludge solids, grease and fat into our oceans, our air, ourselves and guests, in both the land based and marine industry, protecting our planet, ourselves and our children's future. The company Hepburn Bio Care
is an international company with its representative office based in Southampton and is a world leader in producing the only full range of certified biodegradable, environmentally friendly cleaning and waste water solutions for marine and land-based industries. Ranging from wastewater treatment to interior/exterior cleaning, laundry, galley and COVID sanitising. This does also include the "hardware" to support the product use in the correct dilution.. You may be asked to help out with other system designs and installations, it is after all a team effort.
We also design and produce the only modular, clip on system designed to fit into any marine vessel, end resort hotels, off shore rigs, Flotels etc. to biodegrade all sludge and waste stream solids from galley grey to black water, eliminating all discharge of solids. Hepburn Bio Mass System
For the moment Hepburn works primarily in the marine industry, but we are also expanding into the hospitality industry supplying products to the hospitality industry reducing toxic discharge into our oceans and air. All products are designed to improve operational performance particularly in the area of cleaning, sanitising, health, safety and discharges into our environment. We eliminate the use of toxic cleaning chemicals by formulating and manufacturing a full range of eco-friendly products to keep all surfaces clean and sanitised (to virus kill including COVID 19) while reducing all waste streams naturally. Our highly concentrated products reduce the carbon footprint, plastic wastage and toxics into our air and waste streams by about 70% against all leading competitors.
Hepburn is a global leader supplying environmentally friendly products to large Corporations all over the planet. Major clients range from AIDA, COSTA, MAERSK to STENA, Royal Caribbean, Carnival, Norwegian Cruises, GST, SBM, super yachts and many others.
With offices in Southampton, Monaco, Miami, Singapore and Sydney plus warehouses in strategic locations around the world. We work on a global scale. If you join our vibrant and rapidly growing company, you will travel the world and make a difference to the planet, helping preserve it for future generations. The role
This particular role within our Hepburn Bio Care team will involve overseeing all areas of the technical side of business development, client liaison, team leading, team performance, managing and inspiring all on board vessel and land based training and installations, aimed at coming in on budget with a happy team and a satisfied client.
This is a great opportunity for someone with a dream to make a difference and be part of a better future - someone with an engineering management background who likes being hands on is needed to develop an exceptional team of inspired young professional people to help change the world and grow with us.
An engineering background is required with an ability to innovate, inspire and think on your feet. Flexible and a desire to change things would help.
- an interest in science, technology and nautical matters
- practical and technical skills
- problem-solving ability
- a high level of numeracy
- teamworking and leadership skills
- for some jobs, to be prepared to work away from home for long periods.
You will often be the public face of the business; dealing with important clients and client staff so it is essential that you are neat tidy, have integrity, excellent personal communication skills, know the value of detailed report writing, excellent IT skills and enjoy challenges.
Despite COVID we are a rapidly growing global business with a personal feel. The company is a very team focused business with a very exceptional client service-related record of success. We pride ourselves on working closely with all our customers to ensure client satisfaction, exceptional results, always coming in on budget and a great feeling of camaraderie at the end of the year with happy clients, repeat business and budgets met. This role is very important to the ongoing success of the company and we are looking for someone who genuinely cares and who wants to commit to a better world.The person required should have
Strong math and problem-solving skills
. You also need
experience with computers, especially with EXCEL. You should also, be prepared to travel and be hands on in installations, part of a team and be able to communicate effectively , logically and clearly when giving instructions.
* Support projects from the design stage, through manufacture, installation, implementation and beyond.
Good EXCEL skills, costing, cost analysis, stock accessories control, technical support documents
* Hands on Engineering as well as office-based design and planning
* Technical liaison between existing clients and representative engineers.
* Ensure project installation conforms to all regulations
* Proactively monitor product performance, consumption and client relations
* Experience in Marine Engineering, sea time is preferable
* Hands on workshop experience and skills essential.
* Fluent English with other language skills beneficial
* Computer literate, EXCEL
* Experienced report writer good attention to detail
* Excellent communication skills
* Flexible with travel worldwide
Please contact email@example.com to apply or call Margaret Hepburn +33 630 856202