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Head of Customer Proposition

Employer
TechNET IT Recruitment Ltd
Location
UK
Salary
Competitive
Closing date
23 Feb 2021

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Sector
Marketing & PR
Contract Type
Permanent
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Job Details

Head of Customer Proposition

Leicester

£65,000 - £70,000

A leading online conveyancing business is looking for a Head of Customer Proposition to drive their customer journey ensuring the business delivers a market-leading customer platform. You will be commercially astute with experience of the working of an eCommerce business and customer-centric approach.



Some of what you will be doing:
  • Defining the as is Customer Journey
  • Developing a clear roadmap of product plans
  • Ongoing analysis of Customer Experience
  • Staying abreast of emerging customer needs and driving innovation to meet these needs.



Ideally, your skills and experience will include:

· A background in eCommerce

· Product Management background

· SaaS experience
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