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Profit Protection Specialist (Midlands & West Yorkshire)

Closing date
23 Feb 2021

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Job Details

We have a vacancy for a Profit Protection Specialist - Midlands & West Yorkshire which will suit an individual interested in furthering a career in Retail Profit Protection. Working as part of the Business Risk Department and reporting to the Retail Profit Protection Manager, you will be the point of contact for all Profit Protection related matters on a designated retail area.

You will be responsible for the completion of all store visits, stock loss investigations, awareness and stock loss training, Data Mining and for generating, leading, and presenting your own investigations. This will also include supporting stores on day to day basis with the resolution of all Profit Protection/Stock loss issues.

You will be from a Profit Protection background, with a proven track record of reducing loss and have some retail management or supervisory experience and located within the specified area. You will be a self-starter, security aware, with the ability to effectively manage your time, as well as being able to effectively communicate at all levels within the business. Candidates with the ability to demonstrate analytical ability, initiative, and a keen interest in developing their career in a Profit Protection will be suited to this position.

The Role
  • Accurate completion of store visit reports, and effective communication of all issues identified with resolution
  • Follow through on all store action plans to completion within the required deadlines
  • Identification and resolution of stock movement related issues that may adversely affect a store's stock file/stock result
  • Completion of stock investigations, ensuring store management fully understand the actions required to improve their
  • Identification of and communication of solutions to security related issues which may put company property at risk
  • Management of a Retail area to agreed shrinkage and store visit targets
  • Constant review of working practices to ensure fit for purpose
  • Use of HO resource and systems to identify process, internal and external crime, administrative loss and areas of potential control weakness
  • Development of relationships with the Area Sales Management population, to engage and assist them in loss management and gain their support
  • Continually monitor own and area KPI's and drive a targeted approach to improve the most underperforming areas of the business
  • Investigation and preparation of case files allowing self/others to action, where there have been breaches of policy, law or process
  • Measure the success of your approach by ensuring consistency of approach across all stores under your own and team control
  • Formulation of excellent working relationships with Store Managers and Central Retail colleagues
  • Coaching, training and supporting store managers in all aspects of loss management and regarded as the go to person - via an earned respect and delivery of added value that supports objectives
  • Ensure the effective utilisation of security equipment and resource - ensuring ROI, including surveying all new stores and procurement of associated security related equipment and resources

About You
  • Preferably a minimum of 3 years' experience of working within a Profit Protection audit-based role
  • Wicklander Zulawski experience (preferred but not essential)
  • Strong analytical capability
  • Commercially aware
  • Innovative
  • Strong time management skills
  • IT literate and competent user (Microsoft Word, Excel, Outlook, PowerPoint)
  • Able to work as part of a team and on own initiative
  • Strong communication skills, both verbal and written
  • Able to engage and build great relationships and to influence at all levels
  • Experience of working with Local and Police Authorities
  • Coach and support Managers and colleagues to be deliver improved KPI's and shrinkage performance
  • Reside within the specified area of coverage
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