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Experience Strategy Director - Cognizant DX

Closing date
23 Feb 2021

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Technology & New Media
Contract Type
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Job Details

Cognizant Digital Experience is a growing experience transformation group within a top tier, global technology consulting firm. We engage with clients to imagine, design new and valuable digital experiences. Forward looking, yet practical, we are focused on harnessing deep consumer and commercial understanding along with cutting edge technology to impact people's lives in meaningful ways.

Experience Strategy Directors are focused on unlocking value through imagining and enabling exceptional customer and employee experiences. We help our clients transform to be customer centric business by looking holistically at propositions, connecting the dots across their business, keeping laser focused on the value drivers and unwavering in our passion to create incredible experiences. Working with our industry leaders, we create thought leadership and understand the latest trends to help our clients stay ahead.

This job is for you if you like to...

Connect with colleagues from across our business, including project management, engineering, data and industry to collectively understand our clients' business needs to ensure the solutions we create deliver on them

Inspire teams to deliver innovation at pace, offering expert advice and contributing to their personal development

Collaborate as a team, applying strategic thinking to ensure experiences balance business value with user need

Contribute to raising the standards of design and business design craft areas

Support new business efforts, by listening to client needs and proposing ways we can help them achieve value

Enhance our culture by engaging with others and living our values

Build our brand by creating thought leadership, attending events, sharing points of view

Be Restless

Your experience includes...

Customer and Employee Experience strategy and delivery

Service, experience or business design

Business strategy, value mapping, experience measures, roadmapping and prioritisation

Market, competitor and user research

Building innovation models and validation concepts/propositions

Sales and solutioning experience for agency or management consultancy

Workshop facilitation with senior stakeholders

Delivery experience- either being a part of delivery teams or leading delivery teams

Great storyteller for senior clients (c-suite) or stakeholders

Managing client relationships across complex programmes of work

Offer development, taking offers to market

What we believe...

Wellness is hugely important to us, so we believe in working flexibly to ensure our colleagues get the balance they need to meet the demands of their personal and professional lives. We strive to provide the very best experience for our clients and staff and do this through a shared philosophy

Why us?

We have a deep belief in the transformative effect of great customer experiences, and we help some of the UK's biggest brands on their transformational journey. We are practitioner-led and work collaboratively with our clients, so we all go further, faster. Our lean, multi-disciplinary teams deliver value quickly, opening up new possibilities for our clients at pace. We love what we do, and we love working with like-minded teams to deliver compelling products, services and communications.

Cognizant DX is committed to equal opportunities for all.
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