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Junior Cloud Optimisation Analyst

Thebes Group
Closing date
23 Feb 2021

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Technology & New Media
Contract Type
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Job Details

Key Essential Skills:

· Strong analytical skills

· Strong Excel

· Hyperscale public cloud - AWS, AZURE or/and GCP

· Strong understanding of infrastructure technology

· Ideally experience working within a consultancy

· Higher Education in Information Technology or Financial

Training Provided by Thebes:

· FinOps certification

· TBM certification

· AWS, Azure and Cloud certification

· ITSM (CMDB, JIRA, and Xray) certification

Role & Responsibilities:

· Help to manage technical product issues and identify root cause to determine appropriate solutions.

· To provide ongoing support, identifying supportability requirements.

· Drive continuous improvement of products, service, and support strategies.

· Create and implement Customer Services Plans and support strategies for assigned projects.

· Identify and advocate for serviceability and support requirements throughout the product lifecycle.

· Expected to work to the highest standards to ensure first class service is delivered, whilst ensuring Quality & Regulatory standards are adhered to.

· To help drive business teams to implement supportability improvements

Knowledge of MS Office tools including Word, PowerPoint, Excel, Outlook & Teams.

Tertiary education or experience in a Finance or Computing related discipline is recommended including budgeting and expense.
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