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2nd Line Support Engineer

Experis UK
Closing date
23 Feb 2021

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Technology & New Media
Contract Type
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Job Details

2nd Line Support Engineer


£30,000 + 15% shift allowance (4 days on/4 days off)

Our client, a leading global service provider are seeking a 2nd Line Support Engineer to support & augment their existing Shared Service. The successful candidate will work as part of a team providing support on a 24/7 shift pattern. The role will involve:

  • Monitoring Notifications and Events generated by automated systems and act as required when particular events/notifications occur.
  • Incident logging. Manage the Incident to resolution in conjunction with the 3rd parties
  • Patch Deployment: Deployment of monthly security patches to Microsoft server environments using the Microsoft SCCM toolset.
  • Change Management: Support and participate as required in all Change Management Activities
  • Request Fulfilment: Will receive and fulfil simple Service Requests based on the defined Service Catalogue including add, change or remove access to Production or Pre-Production.

Your experience
  • Experience in supporting secure IT infrastructures
  • Experience in incident resolution and/or system management of secure IT infrastructures
  • Base understanding of Systems Centre Operations Manage 2012
  • Base understanding of Systems Centre Configuration Manager 2012 software delivery
  • Anti-Virus management and reporting
  • Current SC clearance would be beneficial

Please apply by following the link provided or contact Jonny Mills at Experis for further details.
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