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Lead Service Designer

Zebra People
Closing date
23 Feb 2021

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Technology & New Media
Contract Type
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Job Details

This is to work on a big project for an energy company via a consultancy, alongside a high calibre team of other designers and researchers.

£550-£600 per day, outside IR35.

Contracts typically tend to start off as 3 months but the scope of work is expected to run till the end of the year at least.


This consultancy pride themselves on collaboration and a truly top-end team of Product Designers, Service Designers and User Researchers.


For the project at hand, you'd be working with one of their key clients - a large energy firm. They need someone to run a program of work for innovative energy projects and fleet mobility solutions in all shapes and sizes. From a single car to thousands of various vehicles (with a big focus on electric ones). It's essentially a one-stop-shop for customers to track invoices, GPS tracking and hiring vehicles.


You'll need to have worked in a dedicated Service Design capacity, on projects with deliverables such as service blueprints, end-to-end journey maps and strategic business consultation alongside many familiar UX Research methodologies and findings.

You might come from a UX background potentially but these roles won't be for you if new and wanting to get into Service Design. Nor are they suitable if you've just worked on end-to-end UX projects. You'll need to have worked as a Service Designer in previous roles I'm afraid and ideally may have lead teams or Service Design projects before also.

If this is of interest to you and you fit the criteria, then please do apply asap with your CV and portfolio ASAP to stand the best chance of getting an interview.
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