The primary purpose of the role is to provide an efficient and effective claims service for our clients, by responding to each claim notified in a proactive manner in order to return our clients to their pre-loss condition as expeditiously as possible.
*The accurate and timely investigation, administration, quantification, negotiation and settlement of any potential exposures notified to Lancashire Group subsidiaries within pre-agreed authorities and service targets.
*Maintain primary responsibility for day to day management of attritional, large and complex loss caseload with referral where required.
*Liaise as required with underwriters, brokers and third parties to assist with coverage analysis and policy response.
*Report reasonably foreseen matters within the Property claims arena that may affect the reputation or financial position of the firm, immediately to Property Claims Manager.
*Manage paid to incurred, open claim counts.
*Perform case reserve reviews as required and report any claim trends identified.
*Maintain accurate records for auditing purposes and preparing reports as necessary.
*Advise Underwriters in respect of any requisite policy language evolution.
*Liaise with the Property Claims Manager in the implementation of the Group CAT Plan as required and ensure reporting timeframes are adhered to.
*Develop and maintain relationships with brokers, peers and service providers within the market as an ongoing concern.
*Ad hoc duties as required
Essential Skills & Requirements:
*Up to 5 years' experience in a similar role
*Sound understanding of basic claim principles
*Accuracy and attention to detail with high standards
*Excellent written and verbal communications skills, and interpersonal skills
*Excellent IT skills including MS Office, Word and Excel skills
*Ensure knowledge is kept up-to-date with current insurance issues and legal developments
*Leadership, exhibiting passion and commitment in all aspects of Lancashire life and inspiring others to do the same, we are
*Aspirational, aspiring to deliver a superior service for our clients, ourselves and our business partners, we are
*Nimble in our decisions, actions and business processes, we are
*Collaborative, valuing teamwork and a diversity of skills and experience and sharing in our success, and we are
*Straightforward in conducting our business in an accountable, open, honest and sustainable way.
Some of Lancashire's Employee Benefits:
*Private Health Cover