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Property Claims Adjuster

Lancashire Insurance Group
Closing date
23 Feb 2021

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Contract Type
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Job Details


The primary purpose of the role is to provide an efficient and effective claims service for our clients, by responding to each claim notified in a proactive manner in order to return our clients to their pre-loss condition as expeditiously as possible.

Specific Responsibilities:

*The accurate and timely investigation, administration, quantification, negotiation and settlement of any potential exposures notified to Lancashire Group subsidiaries within pre-agreed authorities and service targets.

*Maintain primary responsibility for day to day management of attritional, large and complex loss caseload with referral where required.

*Liaise as required with underwriters, brokers and third parties to assist with coverage analysis and policy response.

*Report reasonably foreseen matters within the Property claims arena that may affect the reputation or financial position of the firm, immediately to Property Claims Manager.

*Manage paid to incurred, open claim counts.

*Perform case reserve reviews as required and report any claim trends identified.

*Maintain accurate records for auditing purposes and preparing reports as necessary.

*Advise Underwriters in respect of any requisite policy language evolution.

*Liaise with the Property Claims Manager in the implementation of the Group CAT Plan as required and ensure reporting timeframes are adhered to.

*Develop and maintain relationships with brokers, peers and service providers within the market as an ongoing concern.

*Ad hoc duties as required

Essential Skills & Requirements:

*Up to 5 years' experience in a similar role

*Sound understanding of basic claim principles

*Accuracy and attention to detail with high standards

*Excellent written and verbal communications skills, and interpersonal skills

*Excellent IT skills including MS Office, Word and Excel skills

*Ensure knowledge is kept up-to-date with current insurance issues and legal developments

Lancashire Values:

*Leadership, exhibiting passion and commitment in all aspects of Lancashire life and inspiring others to do the same, we are

*Aspirational, aspiring to deliver a superior service for our clients, ourselves and our business partners, we are

*Nimble in our decisions, actions and business processes, we are

*Collaborative, valuing teamwork and a diversity of skills and experience and sharing in our success, and we are

*Straightforward in conducting our business in an accountable, open, honest and sustainable way.

Some of Lancashire's Employee Benefits:

*Life Assurance


*Private Health Cover

*Dental Insurance

*Annual Leave

*Travel Insurance
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