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IT Systems Administrator

Gordons Chemists
Closing date
23 Feb 2021

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Technology & New Media
Contract Type
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Job Details

IT Systems Administrator (Full-Time/Permanent)

Based at our Head Office, 74 Scarva Road, Banbridge, BT32 3QD.

Key Responsibilities:
  • Support and maintain all systems on the WAN.
  • Provide support via remote access technologies from Head Office for all sites.
  • Liaise with the IT Team to resolve and close Helpdesk logs.
  • Troubleshoot/investigate technical problems on PC's, Servers, and Networks.
  • Pro-actively monitor and maintain IT Infrastructure.
  • Provide support for ERP, WMS and BI packages.
  • Database Administration on SQL.
  • PC and Server configurations and software installation.
  • Maintaining and managing system backups.
  • To undertake project related work as requested.
  • Build and distribute KPI reports.
  • Build and maintain QlikView dashboards.
  • Flexibility to travel to branches on request.
  • Other duties as required

Essential Experience:
  • IT related degree.
  • A minimum of three year experience working as part of a team supporting and using systems and a high number of end users in the areas listed below: (please demonstrate working knowledge).
  • Microsoft Windows 10 desktops, MS Office 2016, Office 365
  • Windows 2008-2019 Servers and Exchange 2010 servers.
  • Virtual Server environments. VmWare
  • Network analysis, network infrastructure, security and performance.
  • Strong networking skills for LAN and WAN architecture and WIFI.
  • Smart Phone configuration including IOS and Android.
  • Experience in developing QlikView dashboards.
  • Excellent customer service skills, written and verbal communication skills.
  • Excellent Ability to build relationships and communicate with cross-functional departments.
  • Ability to multitask and prioritise workload.
  • Full UK driving licence and access to car.
  • Eligibility to work in UK

Desirable Experience:
  • In the absence of an IT related degree can demonstrate 5 years relevant experience in the industry
  • Experience of EPOS and/or Pharmacy Systems
  • Experience of NAV 2016, Warehouse Management and BI systems.
  • Experience maintaining SQL Server DB, and strong SQL skills.
  • Experience of Windows PowerShell and Active Directory.
  • Experience of VmWare.
  • Experience of supporting/using Voice Pick and RF technology connected to WMS.
  • Experience working for and supporting systems for FMCG companies.
  • Experience working in an IT helpdesk environment.

The company reserves the right to amend criteria in order to facilitate shortlisting.


40 hours per week, primarily Monday to Friday (7.30am to 4.00pm/8.30am to 5.00pm as per IT Rota). Occasional additional hours required to complete system backups.

To Apply:

Applications should be made in writing accompanied by a current C.V. detailing why you believe you are suitable and how you meet the relevant criteria to Human Resources - or by post to Gordons Chemists, 74 Scarva Road, Banbridge, Co Down, BT32 3QD.

Closing Date: 25 February 2021
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