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Senior IT Engineer

Closing date
23 Feb 2021

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Technology & New Media
Contract Type
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Job Details

TrueLayer's IT team is central to the smooth operation of engineering and non-technical teams' day-to-day activities. As a rapidly growing organisation the IT team work closely with all parts of the business providing support, on-boarding/off-boarding, ordering additional equipment and licenses as required and organising repairs to equipment.

As part of this growth, we're looking for an ambitious IT Engineer who is eager to take on the challenge of managing TrueLayer's hardware assets, controlling access to our internal services and centralizing the management of our fleet of MacOS devices, as well as providing day to day support to our user base.

In return, we'll give you the opportunity to learn from a world-class team and work with the latest tools and technologies. As our organisation continues to grow so will our systems and the IT team, we can offer the chance to be part of these key innovative projects and for growth into a leadership position. The work will do will have a fundamental impact on the efficient day to day running of the business and empower our people to deliver the new era of financial technology.

Who We AreAt TrueLayer, we build intelligent financial infrastructure that puts fintech at people's fingertips.

Businesses use our global network, built on open banking and PSD2, to securely access financial data and enable instant payments. Headquartered in London with offices in Milan, Dublin, Sydney, and Hong Kong, we've raised $72M to date and we're trusted by some of the biggest names in tech, including Revolut, Trading 212, and Zopa,

We are systems builders, design thinkers, product crafters and committed doers. We work in a collaborative, transparent environment where people can be their true selves, embrace ownership and accountability, and build something that will define an industry.

Our vision is to create a financial ecosystem that is open to everyone. We've grown from a UK leader in 2019 to a global provider in 2020, operating in 12+ countries. The thing is, we're just getting started...

As our Senior IT Engineer, you will
  • Have a central role in how we effectively manage, onboard and ultimately empower current and future TrueLayeristas as we work towards our vision of leading the new era of financial technology
  • Help shape our IT systems, processes, documentation and onboarding efforts
  • Have the opportunity to learn from a world-class team and work with the latest tools and technologies
  • Take the lead on IT projects and see them through to completion
  • Contribute towards building an IT roadmap for TrueLayer
  • Provide IT support to all members of staff, technical and non-technical via our helpdesk ticketing system
  • Use your experience to provide guidance and mentoring to junior colleagues
  • Work closely with DevOps and Security teams to guarantee the availability, confidentiality and integrity of TrueLayer's services

RequirementsWhat we need from you
  • 5+ years of experience in an IT Engineering/Support role
  • Experience in managing and supporting MacOS systems
  • Experience with Jamf Pro
  • Experience working with cloud systems (SaaS)
  • Experience configuring Okta (or an equivalent single sign-on system)
  • Administration of Google Workspace (formerly known as G Suite)
  • TCP/IP networking knowledge
  • Strong troubleshooting skills
  • A strong capacity and desire to learn

Nice to haves
  • Experience in a fast-growing company/startup
  • Basic knowledge of scripting or programming
  • Experience installing and configuring Linux systems (specifically Ubuntu)
  • Atlassian Software Suite experience

BenefitsWhat you can expect from us
  • Competitive salary and meaningful equity in the company
  • Flexible hours ⌛ and remote work
  • Choice of Linux or Mac technology
  • A remote-working stipend to help set up your home office
  • Flexible holiday policy ✈️
  • Generous parental leave ‍‍
  • Enhanced pension contribution at 4% & 4%
  • Private Health Insurance ‍⚕️
  • Wellbeing Days, and membership of mental wellbeing platform Spill ‍♀️
  • Learning & development allowance

Inclusion & DiversityAt TrueLayer, we don't just do inclusion and diversity. We embrace people that have different opinions, perspectives and personalities. Because we believe that by seeing the world from all sorts of angles, we can make life better for all the people who live in it. So we want you to know that the things that make you, you - like your age, ability, background and identity - are things that we celebrate and support. All we ask is that you believe in what you do (And know what an API is).
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