Napier's mission is to become the recognized leader in ' Intelligent Compliance' software for all regulated industries. We will achieve this through delivery of a best in class AML solution. Napier is currently Great Place To Work 2020 certified and has been ranked #4 Best Workplace in Tech (small organisations) 2020.
We are growing our Professional Services team and are looking for a brilliant Lead Technical Consultant to join us, reporting into the Head of Professional Services.
In this role you will manage a small team of implementation specialists, overseeing and supporting multiple implementation projects. As well as managing and reviewing client product demands to make sure projects are delivered on time and within budget, you will assist in defining new project objectives and delivery approaches.
Can you articulate product design, capabilities and flexibility and gather business and technology requirements? Provide business analysis and technical support to clients, iterate requirements and deliverables to enhance customer success through alignment with core product capabilities?
Have your previous roles included working as technical lead on implementation projects with emphasis on strong project management skills, managing multiple client projects simultaneously?
Worked within a technology organization to advance integration capabilities and other technical system properties, submit requirements and act as client advocate for system integration?
Can you lead an agile, hard-working and talented technical team to deliver a variety of different tasks for multiple project streams at once? Can you cater and manage the priorities of many different project managers all working hard to deliver that extra value to our clients?
Have you implemented development type disciplines such as source control and DevOps practices into project oriented technical teams? Have you designed testing programs for implementation projects, and can you help manage the entire lifecycle of a software system from its original provisioning to a successfully live environment?
You sound like our kind of person!
Have you got experience with the following?
• Traditional and Agile Project Management
• Delivering software solutions into complex technology landscapes
• JIRA, DevOps and Source Control (Git)
• ETL tools such Apache NiFi
• Systems integration approaches including File, API and Queue based approaches
• Systems connectivity or basic networking design and implementation
• Information Security, Encryption, SSL/TLS
• Public Cloud (Microsoft Azure)
• Service Level Objective / Non-Functional Requirement Analysis
• Technical authoring for technical documentation
Are you an excellent communicator - both written and verbal? With outstanding problem-solving skills and experience providing support to a wide customer base and a track record of constantly looking for ways to do things better and an excellent understanding of the mechanism necessary to successfully implement change
If this sounds like the perfect role for you, then please get in touch, so we can talk all things Napier and Professional Services.