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Vice President of Customer Success

Employer
Wiser Elite
Location
UK
Salary
Competitive
Closing date
23 Feb 2021

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Sector
Technology & New Media
Contract Type
Permanent
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Job Details

VP Customer Success - Series A

About the Company:

- A force for good, with software designed to help those in need of care within our society.

- Series A funding - over $10 Million raised

- London based role.

About the Role:

- Taking responsibility for the full CS function.

- Focus on Onboarding and Adoption, but experience in Upsell, Cross-sell and retention key.

- Strategic vision, with hands on aptitude required. An all encompassing role.

About you:

- Motivated to make a difference and help those most vulnerable in society.

- A proven Customer Success background, helping a start up grow and building a playbook.

- Previous management of direct reports, preferably of specialists across the CS function.

- You have been through the journey of growing and scaling a CS function.

- B2B or B2B2C Tech/SaaS background essential.

Salary - £70,000 - £120,000 + Shares
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