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Unit4 Support Specialist

Employer
IT Works Recruitment LTD
Location
UK
Salary
Competitive
Closing date
23 Feb 2021

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Sector
Technology & New Media
Contract Type
Permanent
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Job Details

An exciting new opportunity for a Unit4 Support Specialist has arisen. Here's your chance to join an integral part of the team with a large UK based organisation.

Responsibilities
  • Respond to the Unit4 helpdesk request, resolving system issues in a timely manner
  • Troubleshoot and create solutions and action plans for Unit4 system errors
  • Document all U4BW issues accurately and concisely
  • Design new solutions, modify, enhance, and adapt the Unit4 system and integrate new features or improvements in order to improve business efficiency and productivity.
  • Ensure the ongoing effective and reliable operation of all U4BW modules and interfaces
  • Identify opportunities for U4BW service improvement


Skills
  • Experience with U4BW financials and HR modules
  • ITIL qualified desirable
  • Supporting SQL server experience
  • Good interpersonal and client-handling skills, with the ability to manage expectations and explain technical detail
  • Experience with Unit4 Milestone 5 or above
  • Experience in resolving U4BW technical issues


To apply, click the link below or apply to me directly at Rebecca.wilks@itworksrec.co.uk or on 01772 278050
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