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Senior SCCM Operations Engineer

Closing date
23 Feb 2021

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Technology & New Media
Contract Type
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Job Details

A fantastic opportunity to be working with a worldwide Investment Bank as a Senior SCCM Operations Engineer.

Role & Responsibilities of the position in brief:

The role is for an Senior Operations Engineer working in the Digital Workspace Operations group and reporting locally to the regional head of Digital Workspace Operations. The main responsibilities are:
  • Upgrading and Maintaining the SCCM CB Platform
  • Working with the Engineering, Packaging and the other Operations teams to implement changes to the global infrastructure.
  • Monitoring the SCCM environment and proactively resolving issues.
  • Provide 2nd and 3rd level support and Root Cause Analysis (RCA).
  • Interact with Vendor Support for L4 Escalation until problem closure
  • Create and update all technical documentation of all operating procedures as needed.
  • Provide advanced problem solving skills for problems/questions associated with the SCCM infrastructure.

Essential Skills
  • Expert knowledge of SCCM CB and SCCM CB OSD
  • Advanced knowledge of the Application deployment technologies such as App-V and MSI
  • Advanced knowledge of Building\Managing Thin Clients
  • Advanced knowledge of Building\Managing W10 Laptops
  • Advanced knowledge of BIOS and Driver Management
  • Advanced knowledge of VPN technologies such as Cisco Anyconnect
  • Strong knowledge of HP Hardware and HP Management technologies
  • Advanced knowledge of Microsoft Deployment Toolkit
  • Advanced knowledge of VBScripting
  • Advanced knowledge of PowerShell Scripting
  • Excellent Documentation skills (HLD & LLD)
  • Proven ability to work in global companies and delivering infrastructure across multiple geographies
  • Good knowledge of ITIL processes and framework

  • Good working knowledge of building\supporting Cloud Management Gateways
  • Good working knowledge of supporting Intune
  • Good working knowledge of building\supporting multi-language Windows 10
  • Good working knowledge of Windows Debugging and vendor escalation processes
  • Good working knowledge of Cisco Jabber
  • Good working knowledge of Cisco ISE
  • Good working knowledge of Bitlocker, Windows Defender components
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