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Credit Controller

Closing date
24 Feb 2021

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Contract Type
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Job Details

We are currently recruiting for a new position working within our Credit Control team. This is working in a highly targeted & driven environment within a department that has a desire to achieve and a work ethic that stems from working towards common goals.

The team are responsible for collection & management of debt on the Major Account ledgers and Individually responsible for a defined portfolio of accounts, split by customer type & sector.

Role Details:

Salary: Up to £25,000

Bonus: Up to 10%

Location: Redhill

Contract type: Permanent

The ideal candidate must possess excellent communication, strong relationship management, to both external & internal customers.

  • Ensure collection procedures are administered in accordance with company & departmental policies.
  • Methodical approach to review & prioritisation of ledger debt daily.
  • Timely completion of departmental process's & controls; workflow, cashflow, month end analysis, no remits.
  • Collection of Manual Direct Debits when due, and act upon any rejected DD's immediately.
  • Continuously build & develop customer relationships.
  • Identify accounts for escalation and submit proposals to Team Leader for further action.
  • Liaise with other departments to ensure that issues are resolved quickly & correctly, to assist customer in payment.
  • Provide cover for team representatives on all active Gas & Power ledgers when absence occurs.


Part of team responsible for ensuring that Total collects its customer debts in a timely and efficient manner. To secure payment of monies owed to Total Gas and Power by industrial and commercial customers that fall beyond contractual payment terms.

Qualifications / experience required

The successful candidate will have experience in a fast paced credit control environment, and have an exceptional attention to detail. Furthermore you will be a team player who can communicate effectively with clients and colleagues with logical problem solving abilities.

  • Company pension
  • Subsidised gym membership
  • Company events & social hours
  • Life insurance
  • Profit sharing/share options
  • Wellness programs
  • Private medical/dental insurance
  • Casual dress
  • Bonus scheme
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