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Senior Infrastructure Engineer

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Closing date
23 Feb 2021

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Technology & New Media
Contract Type
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Job Details

Senior Infrastructure Engineer

An established IT Managed Services provider who have been operating in the IT Consultancy industry for over 26 years are experiencing exponential growth as a result of increased demand from their existing and new clients due to the pandemic as a result they are seeking a Senior Infrastructure Engineer to join their IT Service support desk.

The ideal candidate would be a self-driven 3rd line Infrastructure Engineer with infinity to pick up and work with new technologies looking to fast track their career with a growing business.

  • Be the last line of escalation for escalations from line engineers & professional services consultants
  • Troubleshooting 3rd Line escalations
  • Allocating escalation tickets to respective engineers on the Support Desk
  • Act as a Mentor to 1st & 2nd Line support Engineers
  • Conduct pre-contract audits both on site & remote
  • Provide 3rd Line Support to company's internal infrastructure
  • Managing customer relationships & Developing Key Accounts

  • Office 365
  • Azure
  • Hyper-V, VMware, vSphere (VCP)
  • Microsoft Server
  • Active Directory
  • Microsoft Exchange
  • Microsoft SQL Server
  • Sharepoint
  • SCCM
  • SAN & SAN Fabric
  • Networking Routing & Switching (LAN & WAN)
  • Wireless networking

Please apply with an up to date copy of your CV, please feel free to get in touch with any questions
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